Junior Financial Operations Analyst

TransferGo is a growing fintech scale-up on a mission to champion financial freedom with care. We strive to provide tailored, more affordable financial services that make people's hard-earned money go further. Now in our 14th year, with close to 400 employees in offices across Europe and the UK, we’re crafting a brilliant, relevant product that makes a difference in people's lives and the well-being of their families.

We’ve come this far by building a talented, diverse workforce on a fair culture and our strong values. Having this strong team of employees, we can serve those who really need our product to make their lives better.

We are opening an opportunity for the position of Junior Financial Operations Analyst. This role is an integral part of our Financial Operations team, ensuring that our payment and financial processes are accurate, efficient, and aligned with business needs. The Junior Analyst will support daily financial workflows, contribute to process improvements, and collaborate across departments to resolve issues in a timely and professional manner.

Things you'll be doing:

• Manage daily financial operations, ensuring payments are accurate and completed on time.

• Perform reconciliation, process refunds, and execute transactions efficiently.

• Monitor payments, address issues as quickly as possible, and escalate promptly if they cannot be resolved independently.

• Investigate and resolve payment issues, collaborating with CS, developers, banks, and other teams as needed.

• Support daily workflows and maintain high-quality standards.

• Start identifying opportunities for process improvements.

Here’s what we’d love from you:

• Degree in Finance, Economics, Business Administration, or a related field (preferred), or equivalent experience in operational work.

• Excellent attention to detail and strong time management skills.

• Ability to accurately perform daily operational tasks and follow established procedures.

• Proactive, collaborative, and curious mindset.

• Ability to multitask and deliver high-quality results that meet identified targets.

• Professional communication skills, with the ability to collaborate effectively with CS, developers, banks, and partners.

• Problem-solving skills with the ability to identify, investigate, and resolve issues independently.

• Flexibility to work different shifts, depending on business needs.

• Basic understanding of integrations, banking systems, or payment platforms is a plus, as well as knowledge of Tableau and data management skills.

What we believe
At TransferGo, we offer competitive rewards to all people. We know that recognition is about more than just money, and we’ve fostered a culture of kudos to shine a light on the great work throughout the business, and the people making it all happen. We hold regular in-person events to connect with each other and help all our Transfernauts to grow with a generous training allowance. We believe that empowering people makes for a happier and more effective workforce. This means we enable anyone who wants to pursue initiatives that deliver real value for our migrant customers.

What We Offer:

• Competitive Salary: Starting from €1320-1980 (gross) per month, depending on experience

• Comprehensive Benefits: Including a generous holiday allowance, competitive healthcare insurance, and a wellbeing package from day one

• Annual Development Budget: €1,000 to invest in your personal and professional growth

• Hybrid Working Environment: Flexibility to work from home and in the office, with most team members in the office 2 days a week

• Pet-Friendly Office: If you’re near one of our offices, bring your furry friend along!

• Inclusive Culture: Regular in-person events, fostering a strong sense of community and collaboration

• Empowerment and Ownership: We believe in empowering our people to take initiative and drive meaningful change

At TransferGo, we are committed to the equal treatment of all current and prospective employees. We will not tolerate discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage, civil partnership or any other protected category. We are proud of our diverse and inclusive culture and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TransferGo. We look forward to meeting you!

Please note that all data collected will be handled in accordance with our candidates privacy policy (https://www.transfergo.com/privacy-policy/overview) and will only be used for the purpose of evaluating your candidacy. The data will be securely stored and deleted according to retention timeframe set in the candidates privacy policy. If you have any questions or concerns regarding this, please feel free to reach out by replying or via [email protected]