Junior Customer Success Manager – Individualsoftware (all genders)

That is your challenge:
With high-end software engineering, we set new standards every day and inspire our customers in challenging digital transformation projects. As an innovative team, we drive digital transformation in mechanical engineering, medical technology, and other industrial sectors, developing customized solutions that deliver real added value.

In close collaboration with your colleagues from sales and software development, you will play an important role: Together, you will support our existing customers, build customer relationships, ensure contract renewals, and identify further potential.

These tasks interest you:
• You support our experienced Customer Success Managers (CSMs) in sales activities, such as managing existing customer relationships, negotiating offers and prices, and sales monitoring.
• You create offers in our ERP and CRM systems and track their implementation through to successful completion.
• You maintain and develop lasting relationships with customers, partners, and associations by actively seeking direct communication and continuously expanding networks.
• You research market and technology trends and support us in the strategic direction of our sales activities.
• You regularly attend events and represent XITASO there with confidence and conviction.

That makes you stand out:
• You hold a degree in Business, Public Relations, Communication Studies, or a comparable field of study.
• Ideally, you have already gained initial experience in sales, marketing, or business development in the IT sector through internships or work-study programs.
• You enjoy interacting with people and have excellent communication skills.
• You are willing to travel occasionally to strengthen customer relationships and foster team spirit through in-person meetings.
• You have very good German and English skills (minimum C1 level) to ensure clear and confident communication within the team and with our partners.

Salary information:
Within our standardized and transparent salary framework, the gross annual salary of the position ranges from EUR 45,000 - 60,000 and is based on various factors such as qualifications and experience.

Your contact person:
Daniela
+49 821 885882-0
[email protected]