Junior Customer Care Specialist (replacement contract)

Confidential

Warsaw, Mazowieckie, Poland permanent

Posted: February 12, 2026

Interested in this position?

Create a free account to apply with AI-powered matching

Quick Summary

Support customers with daily issues via phone, chat, and email, and assist in resolving reported problems.

Required Skills

Customer Service Communication English Proficiency Problem Solving Polish Language

Job Description

Twisto is seeking a full-time Junior Customer Care Specialist (replacement contract). The purpose of this role is to support our customers in using Twisto products on a daily basis.

As Junior Customer Care Specialist you will be responsible for:

• Contact with clients via phone (incoming calls), replying to chat messages and e-mails;

• Activating customers;

• Cooperation with other company departments;

• Assisting customers in resolving reported problems.

What do we offer:

• Contract of employment for replacement (salary: 4 900 - 5 800 PLN gross).

• Work from Monday till Friday (plus one weekend per month) - we provide the equipment;

• A well-located office in the center of Warsaw (Żelazna 59a) or the possibility of hybrid work ( (work in the office once a week);

• Flexible working hours;

• Cash equivalent due to hybrid work;

• Lunch card Edenred;

• Promoting a healthy lifestyle - we offer co-financed MultiSport card and private medical care🩺, team events, 30 days of paid vacation, 4 sick/admin days or 5 days of additional paid leave for parents after child birth, etc.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Create Free Account Sign In

← Browse all jobs