Junior Client Success Manager - Education

Huzzle

South Africa Remote permanent

Posted: March 25, 2026

Required Skills

Job Description

About Huzzle

At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

Job Summary

We are looking for a Junior Client Success Managers to manage and support students throughout their journey to securing medical school offers.

This is a high-impact, client-facing remote role where you will act as a trusted advisor to students and their families, ensuring programme success, driving retention, and contributing to revenue growth through upselling.

You will also take on light leadership responsibilities, mentoring junior support staff and owning the overall client experience.

Key Responsibilities

• Manage a portfolio of students, guiding them from onboarding to medical school acceptance
• Ensure high client satisfaction through proactive communication and structured support
• Reduce churn and minimise refunds by identifying risks early and resolving concerns
• Drive upsell opportunities
• Collect testimonials, success stories, and case studies from successful students
• Coordinate with internal teams to ensure seamless delivery of programmes
• Act as a point of contact for both students and parents when required
• Support and mentor 1–2 junior team members, acting as a mini team leader
• Track progress and maintain accurate records using CRM and internal tools

Requirements:
• 2+ years of experience in Client Success, Customer Support, Account Management, or similar roles
• Background in education, teaching, healthcare (e.g., nursing), or student support is highly preferred
• Strong communication and relationship-building skills (client-facing experience essential)
• Proven ability to manage multiple clients and deliver high satisfaction outcomes
• Experience handling objections, retention, or upselling is a strong advantage
• Highly organised with strong attention to detail and follow-through
• Comfortable working in a fast-paced, target-driven environment
• Experience with tools such as Slack, Notion, Zoom, and Google Drive
• Leadership potential or prior experience mentoring junior staff

Benefits:
💻 Fully Remote: Work from anywhere with international teams

🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services

🤝 Peer Community: Connect with high-performing sales professionals in our network

🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.