Junior CCTV Installation & Service Technician

COMPANY OVERVIEW:

Birdseye’s mission is to help make the world a safer place!

We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics Industry. Our Maximum Telepresence Approach™ delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year.

We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses. By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support -24/7/365- for some of the world’s largest logistics facilities, as well as small and medium-sized businesses.

If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If you’re wondering what the world will look like in 10 years - join our Team!

Job Description:

Location: DFW Area. Farmers Branch office.

Installations and Services

On site management of all aspects of all CCTV installations and services

Work closely with Installation Manager/Project Managers to uphold company standards and customer satisfaction on all services provided

Review new project proposals, and develop execution plans

Coordinate all trades and staff

Provide tech support and on-site help whenever required

Ensure high quality workmanship by all trades

Maintain installation and service schedule

Communicate with customers

Participate in Service On Call rotation

Inventory & P&E maintenance

Maintain stock free of unused inventory at all times

Inventory forecasting and maintenance of required stock

Manage all aspects of CCTV RMA

Ensure warehouse is clean and organized at all times

Monitor and maintain existing network infrastructure

Maintain wellness of vehicles, surveillance trailers and solar units

Leadership

Coach and support "Level 1 Support" & "Level 2 Support"

Create education, training, and development programs where required

Develop future company leaders

Develop new, and improve existing system integration solutions

Identify new market opportunities

Perform detailed analysis of competitor products and services

Qualifications and Skills:

Valid Driver's License with clean abstract

Strong communication skills both oral and written in English

Demonstrate strong work ethic, leadership skills, ability to train, ability to work independently with minimal supervision

Working at Heights Certification

Networking and low voltage electronic experience (Strong networking skills an asset)

Ability to read schematics and blueprints

Good to have: 

Experience in CCTV/Access Control Installations (e.g. Hikvision, Axis, Kantech, HID, Louroe, Aiphone)

What We Can Offer You:

Gas Mileage Compensation

Access to company vehicle

Company issued mobile phone

Ongoing training and certifications

This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing.

#LI-Onsite