Junior Associate Director, IT, Scrum Master

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution. 

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We are seeking a Senior Scrum Master to join our Agile Practices IT team and help shape the future of agile delivery across the organization. In this role, you will drive agile delivery, foster collaboration, and coach teams to achieve excellence in a fast-paced, dynamic environment. Partnering closely with Product Owners, engineering teams, and stakeholders, you will drive transparency, predictability, and continuous improvement, ensuring value delivery at scale. 

 

Key Responsibilities 

Reporting to the Senior Associate Director, IT, Agile Practices Lead you will: 

 

Delivery & Planning: 

• Support Product Owners in maintaining transparent and up-to-date objectives, backlogs, and release plans. 

• Facilitate and time-box Scrum events (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives) to keep teams focused, engaged, and aligned with sprint goals. 

• Coordinate releases and deployments across multiple teams, ensuring dependencies are managed and resources allocated. 

Coaching & Leadership: 

• Coach teams on self-management, cross-functionality, and agile best practices. 

• Foster a high-trust environment where teams feel safe to innovate and validate assumptions. 

• Organize and lead workshops on Agile/Scrum concepts to promote learning and adoption. 

Process Improvement & Metrics: 

• Capture and analyse agile metrics to provide data-driven insights for continuous improvement. 

• Contribute to Agile Chapter initiatives by sharing ideas, preparing curriculum, and supporting organizational agile awareness. 

Collaboration & Communication: 

• Partner with Product Owners to develop product plans and roadmaps, driving features from ideation to launch. 

• Manage and coordinate inter-team dependencies to enable seamless delivery. Collaborate with teams to identify, refine, prioritize, and plan dependencies for efficient execution and timely outcomes. 

Technical Awareness: 

• Develop a strong understanding of the technical aspects of products, including architecture, codebase, and integration points to effectively remove impediments and facilitate informed, productive discussions. 

#LI-Hybrid

You Have: 

• Bachelor’s degree in computer science or a related technical field 

• Experience in playing the Scrum Master role for at least 3 years for a software development team that was applying Scrum principles and practices 

• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency 

• Knowledge of various well-documented agile patterns and practices (e.g.: numerous Burndown technologies, various Retrospective formats, handling bugs, estimation techniques) 

• Strong understanding of software development methodologies and quality processes 

• Ability to work in multicultural projects and environments  

• Experience in using Jira and Confluence 

Preferred: 

• Experience in financial services or banking preferred 

• Relevant certifications will be considered as a plus 

• Appetite to take ownership of several initiatives  

• Good appreciation of current market trends (Cloud, Data Analytics, AI, Emerging Technologies etc.) and how these are likely to impact key industry players  

• Dedication to working with your colleagues as part of a high-performing team  

If you have a genuine desire to help businesses achieve their full potential, this role is for you. 

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

MUFG is an equal opportunity employer.