Jr. Account Manager - Group Benefits

Summary
We’re looking for a detail-oriented professional who thrives in a fast-paced environment and can provide strong support to our Sr. Account Managers. In this role, you’ll work directly with clients and insurance carriers, prepare renewal and marketing materials, and join client meetings—both in person and virtually. This role is ideal for someone who is proactive, confident, and ready to grow beyond task execution.

What You’ll Do

Prepare renewal packages, marketing submissions, and benefits summaries

Track and maintain client plan data, including employee changes and enrolments

Respond to client and carrier inquiries promptly and professionally

Ensure all client documentation is current, accurate, and compliant with best practices

Use our CRM and internal tools to manage workflows and deadlines

Support the preparation of proposals and client presentations

Attend in-person and virtual client meetings alongside Sr.Account Managers 

Provide exceptional service to help retain and strengthen client relationships

Proactively flag issues or follow-ups, taking ownership of tasks when appropriate

Participate in webinars and industry events to stay current

Assist with additional client service and administrative tasks as needed

What We’re Looking For

3 to 5 years of experience in the group benefits industry

Confident, professional communication with clients and carriers

Highly organized and detail-oriented, with strong follow-through

Able to take initiative, think ahead, and contribute meaningfully in client meetings

Able to work independently and collaborate with Sr. Account Managers

Strong verbal and written communication skills

Proficient in Microsoft Office (Excel, Word, PowerPoint etc.), CRM systems and web-based carrier portals

Completion (or willingness to obtain) LLQP and/or GBA 

Valid driver’s license and access to a vehicle

Why This Role Stands Out

We value strong client interaction just as much as accurate plan administration. This role blends both - supporting client needs behind the scenes while also playing an active part in meetings and day‑to‑day relationship management.

Hybrid work model (3x per week in office)

Competitive compensation

Employer-paid benefits + RRSP matching

Paid time off between Christmas and New Year’s

Ongoing professional development

Mental health and wellness programs

Great Place to Work Certified (5x) — and one of the best workplaces in Financial Services

Fun team culture with regular social events 

Who We Are

PACE is one of the largest independent benefits and insurance brokers in Canada, providing industry-leading group benefits, group retirement, voluntary benefits, and individual insurance solutions. We’ve been leaders in Canadian benefits advisory since 1993, offering trusted consulting and brokerage services to organizations across the country. With full access to all major insurance carriers and a reputation for integrity, innovation, and client-focused service, we help employers deliver meaningful, sustainable benefit programs that truly make a difference.

PACE Consulting Benefits & Pensions Ltd. welcomes and encourages applications from people with disabilities and is committed to creating a diverse workplace. We are an equal opportunity employer. Accommodations are available on request for candidates participating in all aspects of the selection process. For accommodation requests, please email the HR Department: [email protected]    

We thank everyone for applying, but only those who are qualified will be contacted.

This is a net new position to support our growing team