JPLT N1 / Native Japanese Associate Customer Support - Z

Two95 International Inc.

Cyberjaya, Selangor, Malaysia permanent

Posted: March 3, 2026

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Quick Summary

Support Japanese users on a leading online shopping platform.

Required Skills

Japanese Language Proficiency Customer Service Technical Support Problem Solving Communication Skills Shift Work

Job Description

🇯🇵 Native Japanese / JPLT N1 Speakers Needed!

Role: Associate Customer Support (Permanent)
Support Japanese users on a leading online shopping platform — guide, solve, and make their shopping experience seamless.

📍 Cyberjaya, Malaysia
✈️ Relocation Support Provided

Your Day-to-Day
Assist customers via online channels, resolve order & platform issues, provide clear guidance, ensure smooth user journeys.

Shift Schedule (Rotational)
8AM – 5PM
9AM – 6PM
1PM – 10PM
3PM – 12AM
💡 Afternoon shift allowance included

Salary & Package
- MYR 8,000 – 9,000 Basic
- MYR 500 Transport Allowance
- Medical Coverage Included:
IP (≤ USD80K) • OP (≤ USD250)
- Optical • Dental
- Annual Leave • Medical Leave

Visa & Relocation — Covered
- Employment Visa Sponsorship
- One-way Flight Ticket
- 1-Week Hotel Stay (Reimbursed)
Visa process ~2 months after selection

Hiring Steps
3 Online Assessments:
JP LAT • CS Logical • Typing Test

Requirements:
Native Japanese or JPLT N1

Benefits:
Permanent roles. Medical benefits for self and family members, allowances, relocation support and reimbursements

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