Journey & Churn Manager (m/w/d)

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Remote

Posted: March 3, 2026

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Quick Summary

Journey & Churn Manager (m/w/d) is responsible for identifying and optimizing customer journey touchpoints to reduce churn rate and improve customer journey in the B2C sector. Key skills include data analysis, process optimization, customer journey mapping, and process improvement.

Required Skills

Customer Service Data Analysis Churn Analysis Customer Journey Mapping Quantitative Analysis Qualitative Analysis Impact Prioritization Dashboard Creation Data Visualization Agile Methodologies CRM Systems Data Analytics

Job Description

Source: freelance.de — View full description on freelance.de →

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