Join a Company that Stronger than ever / Opp Inbound Tech support.

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: August 23, 2017

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Quick Summary

Join a company as an Inbound Tech support specialist in Kolkata, India, where you will provide technical support to USA customers via phone and email, troubleshoot technical issues related to printers, routers, and broadband, and develop website solutions.

Required Skills

Inbound Technical Support Technical Troubleshooting English Communication Customer Service Night Shift Call Handling Payment Processing

Job Description

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

Desired skills :

· 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.

Freshers/Domestic Bpo candidates are not required.

Candidate with Excellent Communication Skill in English.

• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.

• Candidate must know how to close their own call.

• Domestic BPO & fresher candidates are not applicable.

• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited

603, 6th Floor, Shaila Tower J-1/16 Block EP & GP

Salt Lake, Sector V Kolkata -700091

Contact :- Aparna (HR) 7059191977.

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