Job ID #31855: Project Manager, Tourism & Culture

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

Job ID #31855: Project Manager, Tourism & Culture

Union: Non-Union

Job Description ID #: A12480

Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city
by 4:00 p.m. on April 1, 2026.

Vacancy type: This posting is for an existing vacancy 

Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

SUMMARY OF DUTIES

Reporting to the Manager, Creative Industries & Cultural Development, the Project Manager is responsible for researching, developing, and implementing projects for Divisional initiatives related to policy development, continuous improvement, service delivery, and related projects for the Tourism and Culture Division.

Using principles of Project Management, the Project Manager is accountable for ensuring that assigned projects are delivered with consideration to the identification of project scope, schedule, cost and the management of associated risks. The Project Manager provides leadership, guidance, technical competence, innovative problem solving, and achieves results through effective teamwork.

The Project Manager uses a “best practices” approach in seeking new methods, industry knowledge, research and analysis to support the operations of the Tourism and Culture Division. The Project Manager will lead community consultation initiatives related to projects.

The Project Manager investigates, recommends, tests and evaluates innovative/creative policies and business processes for the Tourism and Culture Division.

GENERAL DUTIES

Manages specific projects and investigative assignments related to the implementation of Tourism and Culture strategies and initiatives such as business operation plans and capital plans that can create, enhance and adapt spaces for arts, culture and heritage uses, sustainable arts funding models , and other related strategic priorities related to the growth of Culture and Tourism in the City of Hamilton.

Thinks creatively, demonstrates a passion for arts, culture and heritage, and a commitment to initiatives that showcase culture as fundamental to how cities grow, thrive and define themselves.

Defines and documents project requirements and develops project charters that include scope, deliverables, timelines, resource requirements, and project risks.  Projects to include comprehensive engagement and communication plans. Confirms and secures funding and commitment from the project sponsor, stakeholders and project team members.

Demonstrates leadership, collaboration and negotiation skills required to work with internal and external invested partners, elected officials, as well as sector professionals to develop and implement projects. Resolves conflicts and concerns using good judgement to meet the needs and desires of interested parties while ensuring projects are completed.

Promotes teamwork and provides direction to cross-functional teams, provides clearly defined goals and objectives, provides advice to staff on project issues and problem resolution.

Works well both independently, showing good judgement and initiative, and as part of a team. Demonstrates effective organizational skills with a proven ability to provide top quality results with short notice in an everchanging environment. Negotiates with vendors and contractors for supply of services.

Reports regularly on the status of projects, milestone achievements, fiscal status, change and risk management. Prepares recommendations and outlines preferred course of action. Tests and evaluates implementation plans as needed.

Administers and monitors the budget for projects in accordance with established Corporate and Divisional procedures, ensuring that project expenditures are within budgeted levels.

Conducts project evaluations. Evaluates project success and submits process improvement recommendations to leaders.

Identifies project assets and barriers and prepares background research.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Performs other duties as assigned by the Manager, which are directly related to the normal functions of the job as defined.

QUALIFICATIONS

Demonstrated competence in project management with a proven track record in managing a time sensitive project, normally acquired through a degree in business, arts/public administration, administration, or an equivalent combination of education and relevant work experience.

Progressive experience in project management in a public or private sector organization. Project Management designation an asset.

Demonstrated competence in developing and implementing stakeholder and community engagement approaches and strategies.

Excellent written and verbal communication skills, facilitation skills and presentation

Experience in team leadership and mentorship, with highly developed negotiation and conflict resolution

Demonstrated ability to challenge, lead and inspire others to excel in an environment that fosters innovative approaches to problem-resolution.

Proven organizational skills and the ability to work with very tight deadlines and competing

Competence with the current suite of Microsoft productivity tools, including PowerPoint, Excel and Word, Teams, One Drive and Sharepoint. Familiarity project management and statistical software and applications an asset. Progressive work experience / knowledge with technology and databases.

Must be able to work evenings and weekends as required.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.