Job ID #31831: Transit Technologist III

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

Job ID #31831: Transit Technologist III

Union: ATU Local 107

Job Description ID #: 1704

Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on April 1, 2026.

Duration: up to 24 months 

Vacancy type: This posting is for an existing vacancy 

Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

SUMMARY OF DUTIES

Under the general supervision of the Superintendent, Operations, undertakes transit operational planning duties, including planned and unplanned transit detours.

GENERAL DUTIES

Provides suggestions for implementation of route detours from a planning and strategy perspective due to construction, special events, lane closures, and road closures submitted by sub-contractors, contractors, Project Managers and Senior Project Managers of the City of Hamilton. Attends meetings and liaises with other City of Hamilton Departments as well as external stakeholders such as Provincial and Federal staff on construction impacts.

Assists with scheduling WAC staff (Work accommodation staff) in facilitating detours, surveys, passenger counts, and other priorities identified by Operations, Strategy, and other partner departments.  

Assists with related surveys and passenger counts, using manual and automated platforms.

Under the direction of supervision, responsible for detour management alongside Operations Superintendents staff. Issues Detour Notices, Operator Notices, and bus stop pole cards to be posted at transit stops. Supports Internal & External stakeholder communications, including Customer Experience & Innovation outreach, City of Hamilton online information including the City of Hamilton’s website.

Participates in the coordination of transit staff meetings, including monthly Operational Impact Coordination Team meetings, involving Transit Planning, Operations, and Customer Experience and Innovation staff.

Provides and reviews customer and operational impacts related to construction, special events, lane restrictions, lane closures and road closures and regular service and provides technical advice and direction to all parties involved.

Coordinates with Infrastructure team and operations for the construction and renovation of transit properties

Coordinates the annual Senior Grocery Charter Program (SGCP), including identifying boarding & alighting locations, routing and scheduling of the charter service in collaboration with the charter sponsors, and development of schedule materials for charter riders and operators.

Complies with City policies, procedures, rules, regulations and safe working practices.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Performs other such duties from time to time, as may be assigned by the Manager and or the Senior Project Manager, which are directly related to the normal job function.

QUALIFICATIONS

Completion of an Engineering Technologist Diploma, or similar, from a recognized community college with demonstrated substantial and progressive relevant work experience.

Able to communicate effectively in writing and verbally with peers, the public and supervisors.

Ability and willingness to accept responsibility under minimal supervision.

Able to anticipate issues and communicate the potential issues to impacted stakeholders proactively.

Experience working with but not limit to Microsoft Office software including Word, Excel and Outlook, including experience with word processing, data entry and manipulation of spreadsheets using multiple queries and pivot tables.

Must possess and maintain a Class “G” Drivers Licence valid in the Province of Ontario and a driving record found to be satisfactory by the City of Hamilton.

SALARY

Salary Grade 14

HOURS:

37.5 hours per week

NOTE:

The successful applicant may be required to have a medical to be determined fit to perform the essential duties of the job. This is a condition of employment.

THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.