Job ID #31751: Building Services Coordinator

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

Job ID #31751: Building Services Coordinator

Union: CUPE Local 5167

Job Description ID #: 7842

Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on Wednesday February 25th, 2026. 

Duration: Permanent, Full Time

Vacancy type: This posting is for an existing vacancy 

Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

BUILDING SERVICES COORDINATOR- CUPE 5167

SUMMARY OF DUTIES:
CityHousing(CHH) Hamilton provides affordable housing that is safe, well-maintained, cost effective and supports the diverse needs of our many communities. Reporting to the Supervisor, Building Services, the Building Services Coordinator is responsible for supporting a high-quality tenant experience by managing building-related issues and responding in a timely manner to tenant’s immediate maintenance requests. The Building Services Coordinator is responsible for the direct services delivered or provided to improve the conditions of tenants’ homes and communities. Reports to Supervisor, Building Services and is responsible for managing building-related issues and responding in a timely manner to building-related requests from staff, tenants, vendors, and community partners.  Building Services Coordinators will be stationed in one main property and travel between the other properties. They will ensure the units and properties are maintained in a safe condition.

GENERAL DUTIES:

Oversees a portfolio of properties and ensures day-to-day property-related requests made by tenants, vendors, and internal departments are handled in a timely and effective manner.

Performs property inspections and ensures properties adhere to internal and external compliance requirements. Conducts daily site inspections of the building exterior and interior to maintain a safe and hazard free environment.  Reports building deficiencies to Supervisor.

Provides effective delivery of property-related services within an assigned portfolio of CHH properties; interacts with tenants and addresses day-to-day building requests

Addresses utility-related issues as required. Inspects, directs and liaises with various vendors contracted to provide services for the building. Ensure vendors perform work in a timely manner and in accordance with CHH standards.  Identifies vendor performance issues and escalates issues as needed.

Coordinates move-ins including elevator usage, jointly with Tenant Support Coordinator, and meets new tenants at their property.

Ensures building is adequately secured, including keys, intercoms, and cameras. Reviews Tenant Safety Alerts prior to attending a tenant’s unit and follows CHH’s Community Safety Policy. Works closely with CHH site teams and other CHH departments to problem solve and intervene in building issues. May attend case conferences as requested.

Prints and posts notices requested by vendors and internal departments.

Participate in case conferences for tenancy issues within their portfolio as required.

Arranges, oversees, and carries out recycling and waste programs on site.

Identifies work required to property or unit and places work orders. Oversees unit turnovers.

Responsible for appliances at properties, including compliance with landlord obligations under the Residential Tenancies Act and inventory maintenance.

Is the site contact for building emergencies. Gathers information related to insurance claims.

Ensures building compliance as required, including, but not limited to fire and other life safety systems, annual unit inspections, generator testing.

Records findings and reports irregularities to Supervisor. Maintains logs and tracking systems.

Carries out emergency response and actions as required in accordance with the Building’s Fire Safety Plan.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Performs other duties as assigned which are directly related to the major responsibilities of the job.

QUALIFICATIONS

Previous maintenance, property management, facility management, and customer service experience related to duties listed above normally acquired by a combination of education and relevant work experience. Certified Property Management, AIHM, FCM is considered an asset.

Knowledge of the safe and efficient operation of building systems and equipment, including fire and life safety devices.

Knowledge and ability to manage building related compliance.

Experience working with vendors to ensure building related compliance and contractual obligations are met. Ability to read and understand contract documents.

Experience with residential property management, including renovations and maintenance related matters.

Strong communication skills and ability to work with others, including vendors, staff, and tenants.

Ability to work outside regular business hours on an on-call/call out basis as required.

Ability to work with minimal supervision.

Must be physically capable of carrying out light housekeeping duties, as well as lifting and carrying waste and recycling bins.

Applied Knowledge of the Residential Tenancies Act, 2006, and the Housing Service Act, 2011, Building Code, Fire Code, TSSA, ESSA, By-law, etc.

Proficient in using computer applications, including, but not limited to, property management software and Microsoft Office.

Knowledge of relevant legislation such as Occupational Health and Safety Act and Regulations including W.H.M.I.S. legislation.

Valid Class "G" Driver’s License. Provision of a vehicle for use on the job.

SALARY:  Salary Grade J
HOURS:40 per week

This is a newly created position. The incumbent(s) or the department has the option to have the salary grade assigned to this position re-evaluated within nine months of the initial filling of this position. The Director of the division must review and submit the submission to Human Resources within 45 days of receiving it. All required forms of the job evaluation submission must be fully completed in order for the review to occur. If fully completed and updated job evaluation forms (with an updated draft job description) are not received within nine months of the initial filling of the position, the existing job description and rating shall be confirmed.

THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.