[Job - 28194] Mide Level Salesforce Developer, Brazil

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.
With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

We are looking for Mid-level Salesforce Developers who thrive in consulting and client facing delivery environments, and bring deep expertise across Salesforce Core Clouds (Sales, Service, Experience), as well as exposure to Data Cloud, Agentforce, and industry solutions.

As part of our growing Salesforce delivery team, you will play a key role in building scalable, enterprise grade solutions using both declarative and programmatic tools. You will work within Agile delivery squads, support client engagements, and help shape business outcomes through impactful CRM and platform automation.

Key Responsibilities:

Salesforce Core Development:

Develop and maintain scalable solutions using Apex, LWC, SOQL, and custom metadata types.
Build automation using Flows and declarative tools, API Integrations, Mulesoft.
Participate in code reviews, Salesforce Change Sets - CI/CD pipelines (Copado, Gearset), and version control systems.
Ensure adherence to Salesforce development best practices and security standards.

Sales & Service Cloud Focus:

Sales Cloud:
Experience in Lead/Opportunity lifecycle management, assignment rules, auto-conversion, and custom quote flows.
Hands-on work with Product Catalogs, Pricing, Sales Engagement, and High Velocity Sales is a plus.

Service Cloud:
Deep understanding of Case Management, Omni-Channel Routing, Entitlement Processes, Knowledge Base, and Agent Workspace.
Exposure to CTI integrations, Einstein Bots, and Service Console enhancements.

Experience Cloud & Agentforce:
Develop and customize Experience Cloud portals with custom Lightning components and branded user experiences.
Support emerging Agentforce use cases, including AI-powered agent prompts, voice/chat interaction flows, and customer action orchestration using pre-trained and contextual workflows.

Salesforce Data Cloud (CDP):
Use Data Cloud tools to manage real-time data ingestion, build unified customer profiles, and perform segment activation for marketing or service journeys.
Build connectors and data streams to support event based personalization.
Industry Cloud Experience (Nice to Have):

Financial Services Cloud (FSC):
Household modeling, Financial Accounts, Goals, Activities, and Compliance objects.
Exposure to Advisor Console, interaction summaries, and Einstein for FSC.

Manufacturing Cloud:
Program management, Sales Agreements, and Account-Based Forecasting.
Familiarity with Opportunity collaboration between field sales and partners.

B2B Commerce Cloud:
Product catalog management, cart flows, checkout customization, and Experience Cloud-based storefronts.

Client-Facing Delivery & Agile Collaboration:
Collaborate with business analysts, architects, and product owners to understand user stories and convert them into technical solutions.
Participate in Agile ceremonies (sprint planning, demos, retrospectives) and contribute to backlog refinement.
Actively engage with clients to explain solution designs, manage expectations, and deliver quality outcomes.
Ensure all work is well-documented, tested, and transitioned to support teams post-deployment.

Required Experience:

Mid-Level Developer:
2–7 years of Salesforce platform development experience.
Solid hands-on experience with Sales and/or Service Cloud.
Comfortable with Apex, LWC, declarative tools, and basic integrations.
Exposure to client communication and delivery tracking within a team.

Any of these Salesforce Certifications would be great:
Platform Developer I, II
Admin & Sales Cloud / Service Cloud Consultant (a strong plus)
Data Cloud Consultant (a plus)
Marketing Cloud Developer or Experience Cloud Consultant (optional but helpful)

Our benefits:

-Health and dental insurance
-Meal and food allowance
-Childcare assistance
-Extended paternity leave
-Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;
-Profit Sharing and Results Participation (PLR);
-Life insurance
-Continuous learning platform (CI&T University);
-Discount club
-Free online platform dedicated to physical, mental, and overall well-being
-Pregnancy and responsible parenting course
-Partnerships with online learning platforms
-Language learning platform
And many more!

More details about our benefits here: https://ciandt.com/br/pt-br/carreiras

At CI&T, inclusion starts at the first contact. If you are a person with a disability, it is important to present your assessment during the selection process. See which data needs to be included in the report by clicking here.This way, we can ensure the support and accommodations that you deserve. If you do not yet have the assessment, don't worry: we can support you in obtaining it.

We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to make this journey side by side.