Java Backend Developer Support

Encora10

Kuala Lumpur Remote permanent

Posted: January 5, 2026

Required Skills

Job Description

Job Summary

We are seeking a Java Backend Developer Support. This role is heavily hands-on, covering L1/L2 application support, backend development, system integration, performance tuning, and close collaboration with business and IT stakeholders to ensure system stability, availability, and security.

Key Responsibilities

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Provide L1/L2 application support for General Insurance Core and Frontend systems

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Perform incident resolution, root cause analysis, and BAU maintenance activities

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Design, develop, and enhance backend components using Java/J2EE technologies

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Support system integrations and onboarding of new interfacing applications

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Manage patching, performance tuning, and vulnerability mitigation activities

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Monitor application health, logs, and system stability

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Support SIT, UAT, and production releases, including product launches

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Conduct system and integration testing and coordinate with business users

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Prepare and maintain technical documentation (BRD, design specs, test plans, impact assessments)

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Review vendor test results, deployment packages, and release notes

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Provide periodic application health and status reports

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Carry out end-of-day (EOD) processing support

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Mentor junior engineers and promote DevOps best practices

Required Skills & Experience

Backend & Application Development

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Java, J2EE, and server-side technologies (Struts, Spring, Hibernate, REST APIs)

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Strong backend troubleshooting, enhancement, and performance tuning experience

Database & SQL

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Strong SQL experience (complex queries, optimization, debugging)

Architecture & Integration

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Microservices architecture and distributed systems

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System integration and interfacing applications

Operating Systems & Support

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UNIX / Linux (log analysis, scripts, troubleshooting)

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Application support (L1/L2), incident management, BAU support

Testing & Release Support

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SIT / UAT support, test planning, and validation

Domain Knowledge

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General Insurance systems (Policy Administration, product rules, GI workflows)

Security & Performance

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Performance tuning, patching, vulnerability monitoring and mitigation

Nice to Have

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Experience leading or mentoring junior engineers

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Exposure to DevOps practices and CI/CD

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Experience working with vendors and third-party systems

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