Japanese Customer Support (Native Speaker)r

Two95 International Inc.

Cyberjaya, Selangor, Malaysia permanent

Posted: March 3, 2026

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Quick Summary

Provide high-quality Japanese customer support via chat, email, and calls to online shopping customers in a rotational shift schedule.

Required Skills

Customer Service Japanese Language Communication Skills Problem Solving Shift Work Relocation Assistance Medical Benefits Visa Support Hospitality Industry

Job Description

Job description:

MUST RELOCATE IN CYBERJAYA,MALAYSIA

We’re Hiring: Japanese Customer Support Executives

Location: Cyberjaya, Malaysia

Employment Type: Full-time, Office-based

Industry: Online Shopping Platform

What You’ll Do

Handle customer queries via chat, email, and calls in Japanese (English not required)

Provide solutions and support related to online shopping experiences

Ensure high-quality and professional communication with customers

Work in rotational shifts to support global customers

Apply Now!

Send your updated CV to Roopa(+60143205906)

Requirements:
What We’re Looking For

JLPT N1 certification OR Native Japanese speaker

Open to all nationalities (visa sponsorship available)

Fresh graduates & experienced customer service professionals are welcome

Willingness to relocate to Malaysia

Benefits:
What We Offer

Salary: RM 8,000 – RM 9,000 basic (depending on CS experience)

RM 500 transportation allowance

Shift allowance for afternoon shifts

Employment VISA & 1-way flight ticket reimbursement (for expats)

1-week hotel accommodation upon arrival (for expats)

Comprehensive medical benefits (in-patient & out-patient for self & family)

Maternity & paternity leave, annual leave, medical leave as per labor law

Optical & dental coverage

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