Janitorial Crew Leader

We are seeking a versatile Janitorial Crew Leader for a unique "player-coach" hybrid position. This role is designed for a leader who excels in both operational management and hands-on service. Your focus will be split as a crew leader managing operations and client accounts, and delivering high-standard cleaning services alongside the team at our Santa Rosa Yard and Petaluma Yard.

Key Responsibilities

Account Management & Leadership

Client Relations: Directly manage client contact, maintain existing accounts, and perform regular follow-ups to ensure service excellence and retention.

Team Supervision: Oversee janitorial teams across various facilities, maintaining exceptional standards of cleanliness, safety, and productivity.

Operations & Scheduling: Utilize the Aspire system for project scheduling and ensuring all service tickets are closed promptly.

Strategic Reporting: Report directly to the General Manager (GM) and CEO, contributing to performance evaluations and strategic operational discussions. 

Direct Service & Maintenance

Core Cleaning: Execute professional maintenance including sweeping, vacuuming, mopping, and buffing floors.

Sanitization: Clean and sanitize restrooms, ensuring they are fully stocked and meet sanitary standards.

Waste Management: Empty trash and recycling from designated areas and transport waste to disposal points.

Detailing: Dust and polish furniture, fixtures, windows, and mirrors to maintain a perfect property appearance.

Safety & Compliance: Strictly follow all California-mandated safety protocols, including the correct use of Personal Protective Equipment (PPE) and safe chemical handling. 

Qualifications & Skills

Experience: At least 3 years in janitorial or facilities management with proven expertise in team supervision.

Technical Proficiency: Familiarity with scheduling tools, particularly the Aspire system is a plus

Education: High school diploma or equivalent; further training in facility management is advantageous.

Communication: Effective oral and written communication skills for professional interaction with clients, teams, and executives in both english and spanish

Requirements:

Valid Driver’s License (Required).

Ability to lift at least 25 pounds.

Strong attention to detail and ability to work independently.

Bilingual a plus

Compensation & Benefits

Hourly Wage: $22-26 per hour.

Paid Sick Leave: 40 hours (5 days) per year

Health & Wellness: Comprehensive Health, Dental, Disability, and Vision insurance packages.

Retirement: 401(K) Plan with 3% company matching.

Additional Perks: Professional development opportunities and potential for bonuses/commissions.