[ITO] (GSD) Workday Payroll Specialist (Bangkok/Indian/Malaysia-based, relocation provided)

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team:  

The Global Service Delivery (GSD) team is responsible for Agoda's office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allow staff to achieve their goals. We operate in 10 different countries, providing 24/7 support to all Agoda employees. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best on-site services to manage the latest hardware running Windows, macOS, and Linux.   

This role can be based in Bangkok, Gurgaon or Kuala Lumpur

The Opportunity: 

As a Workday Payroll Specialist, you will serve as the primary expert ensuring our core Payroll processes operate seamlessly, with a focus on scaling and enhancing the setup in alignment with organizational requirements. While Payroll will be your core area, you will also contribute across other domains and additional HRIS platforms to strengthen our overall People Technology foundation.

You’ll partner closely with People and IT teams to deliver scalable solutions, optimize existing processes, and explore new ways Workday and other tools can bring value to the organization.

If you’re someone who enjoys solving complex problems, thrives in a collaborative environment, and is eager to expand your skills beyond Workday, this role will give you the platform to do just that.

This role will be based in Bangkok and relocation will be provided. 

In this Role, you'll get to:  

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Configure, maintain, and support Workday Payroll interfaces/outputs, including functional setup for PECI

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Partner closely with Payroll stakeholders and vendors to align on requirements, mapping, cutoffs, exception handling, and ongoing operational improvements

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Build and maintain Workday payroll reporting (Advanced Reports, Calculated Fields, dashboards)

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Support Workday-side troubleshooting during payroll cycles, including investigating data issues, supporting file generation/extract issues, and collaborating on root-cause analysis with integration/vendor teams

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Own documentation and enablement for Workday payroll processes, including control checklists, mapping notes, SOPs, and knowledge transfer to strengthen team resiliency.

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Stay current on Workday releases and recommend enhancements/automation to reduce payroll cycle time, defects, and manual effort on the Workday side

What you'll Need to Succeed: 

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4 - 6 years of hands-on Workday experience, with at least 2–3 years supporting payroll-related Workday delivery and third-party payroll providers

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Hands-on experience with Workday PECI and/or EPI (per your environment): managing extracts/outputs, effective-dated events, filters, timing, and operational support

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Strong proficiency in Workday reporting for payroll (Advanced Reporting, Calculated Fields), creating reliable outputs for readiness checks, reconciliation support, and audit needs

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Solid understanding of payroll input drivers in Workday (HCM/Comp/Time/Absence impacts), especially effective dating, retroactivity implications, and data integrity

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Working knowledge of Workday Security and handling sensitive payroll-related data with appropriate controls

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Strong analytical and problem-solving skills: data tracing, root-cause analysis, and clear communication of findings/impacts to Payroll stakeholders

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Strong collaboration skills and stakeholder management; comfortable operating as the Workday owner while partnering tightly with Payroll and vendors

It's Great if you have: 

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Understanding of how Workday data typically feeds into downstream systems (payroll providers like Cloudpay/ADP) and what validations/cutoffs are commonly required

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Familiarity with integration/support practices: monitoring, scheduling, secure file transfer coordination, incident management, and change control.

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Experience supporting multi-country payroll inputs from Workday (global complexity, localization considerations.

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Experience in payroll-related testing: UAT support, regression support for Workday changes, parallel run support (Workday outputs and validation reports)

What you'll get: 

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Medical, dental, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit 

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Provident fund benefits, and life insurance 

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Flexibility to help you work in the way that's best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options. 

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Unlimited online learning access, several in-person development programs for each stage of your career, and career paths for management and individual contributors 

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The chance to live in Bangkok, one of the best cities in Southeast Asia and a central hub for travel. Within 3 hours you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few. 

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A generous relocation package to help you get here comfortably. 

Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com

• Facebook https://www.facebook.com/agodacareers/

• LinkedIn https://www.linkedin.com/company/agoda

• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.