ITIL Service Desk Manager_VOIP_Cisco exp_W2

USITSolutionsInc

Cambridge, MA, United States contract

Posted: June 19, 2017

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Quick Summary

Delivering high levels of customer service quality and availability across the globe as an ITIL Service Desk Manager, with a strong technical background in Computer Science or related field.

Required Skills

ITIL Change Management VOIP Cisco Customer Service

Job Description

We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . We work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirements.

We are looking to fill a position for ITIL Service Desk Manager in Cambridge MA. Selected person will be responsible for delivering high levels of customer service quality and availability across the globe.

Requires a bachelor's degree in Computer Science or related field, and 5-8 years of related technical and managerial experience in a Service desk or similar environment.
o ITIL
o CHANGE MANAGEMENT
o VOIP
o CISCO
o CUSTOMER SERVICE

In person interview is acceptable for this position.

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