ITIL Service Desk Manager_VOIP_Cisco exp_W2

360ITProfessionals1

Cambridge, MA, United States contract

Posted: June 19, 2017

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Quick Summary

ITIL Service Desk Manager position in Cambridge, MA, requires a strong ITIL certification and experience in managing IT service desk operations, with a focus on delivering high-performance results and meeting client requirements.

Required Skills

ITIL CHANGE MANAGEMENT VOIP CISCO CUSTOMER SERVICE

Job Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

We are looking to fill a position for ITIL Service Desk Manager in Cambridge MA. Selected person will be responsible for delivering high levels of customer service quality and availability across the globe.

Requires a bachelor's degree in Computer Science or related field, and 5-8 years of related technical and managerial experience in a Service desk or similar environment.

o ITIL

o CHANGE MANAGEMENT

o VOIP

o CISCO

o CUSTOMER SERVICE

In person interview is acceptable.

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