ITIL

SonsoftInc

Houston, TX, United States permanent

Posted: April 20, 2017

Quick Summary

The ITIL certified IT professional is responsible for ensuring the smooth operation of IT services across multiple domains, including Service Strategy, Service Design, Service Operations, and Service Transition. The ideal candidate should have experience in Discovery and CMDB tools from vendors such as HP, BMC, and CA, with a working experience in customer domains. The successful candidate should be able to work effectively in a fast-paced environment and be able to analyze and resolve complex IT issues.

Job Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

• Candidate should be ITIL Certified

• At least 4 years of overall IT experience with least 3 years across Service Strategy, Service Design, Service Operations and Service Transition

• Must have skills on Discovery and CMDB tools from vendors one of HP, BMC, CA with a working experience on Discovery of assets in customer domains.

• Must be excellent with Microsoft Excel data consistency check and maintaining data integrity

• Excellent technical and troubleshooting skills on similar tools

• Excellent written and verbal communication skills

• The job entails sitting as well as working at a computer for extended periods of time.

• Should be able to communicate by telephone, email or face to face.

• Travel may be required as per the job requirements

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• At least 4 years of experience within the Information Technologies.

** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.

Note:-
1.This is a Full-Time & Permanent job opportunity for you.
2.Only US Citizen Green Card Holder GC-EAD, H4-EAD L2-EAD can apply.
3.No OPT-EAD, H1B & TN candidates please.
4.Please mention your Visa Status in your email or resume.

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