ITIL Consultant

SonsoftInc

Houston, TX, United States permanent

Posted: April 20, 2017

Quick Summary

The ITIL Consultant role involves working with clients to implement and maintain ITIL-based processes, ensuring seamless service delivery and continuous improvement. The ideal candidate should have a strong understanding of ITIL principles and experience in IT service management, with a focus on service strategy, service design, and service transition. The successful candidate will be responsible for analyzing and implementing ITIL-based solutions to improve service delivery and reduce costs.

Job Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description:-

• Candidate should be ITIL Certified

• At least 4 years of overall IT experience with least 3 years across Service Strategy, Service Design, Service Operations and Service Transition

• Must have skills on Discovery and CMDB tools from vendors one of HP, BMC, CA with a working experience on Discovery of assets in customer domains.

• Must be excellent with Microsoft Excel data consistency check and maintaining data integrity

• Excellent technical and troubleshooting skills on similar tools

• Excellent written and verbal communication skills

• The job entails sitting as well as working at a computer for extended periods of time.

• Should be able to communicate by telephone, email or face to face.

• Travel may be required as per the job requirements

Basic Qualifications :-

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• At least 4 years of experience within the Information Technologies.

Note:-
This is a Full-Time & Permanent job opportunity for you.
Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.
No OPT-EAD, H1B & TN candidates please.
Please mention your Visa Status in your email or resume.

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