Items Administrator

In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States.

Items Administrator

• Ensure all Service Level Agreements (SLAs) are met with the Network and Sourcing end user communities
• Support continuing to have less than a 5 day turn-around time for new item creation requests
• Support less than 24 hour turn-around time on direct Sourcing requests from the Sourcing Managers
• Continue to drive direct vendor requests to the Sourcing team and/or regional business owner contact
o 1. Drive users to central mailbox
o 2. Reduce/eliminate direct e-mails and phone calls
o 3. Drive established streamlined processes with end user community
o 4. Create plan and begin implementation of price updates to the Item Master and escalate known issues to Management team
o 5. Continue to drive users to adhere to Network Directives
• Ensure accurate and timely review of items added, and that items attributes are in agreement with network and corporate policies Procurement (GCP 085) and Network CPS-103. Manage weekly item maintenance files
• This includes sharing the management of the weekly items calls with team members
• Actively support E-Quote and E-Items initiatives
• Participate in Expand/ Collapse request review and meetings
• Support Capital Equipment Procurement and Contract Compliance initiatives
• Train in learning the e-Items process
• Work with e-Item Vendor's to ensure smooth workflow of e-Items into PeopleSoft
• Review e-Quote error report, Manage the e-Item workbench, update, maintain and trouble shoot any e-Item issues when required
• Including but not limited to running validation and manual set up when necessary
• Data Accuracy – Accurate, reliable and timely data is vital to effective decision-making in almost every aspect of Network projects/programs
• It’s crucial to be consistent and accurate
• We must ensure the accuracy of Network asset/inventory data and reports provide a reliable infrastructure for maintaining information
o 1. Validate information between systems and reporting where ever possible
o 2. Take action to correct data integrity issues within your area of responsibility

Qualifications:

• Strong organizational skills
• Strong problem solving skills
• Strong verbal and written communication skills
• Ability to work independently
• Team oriented
• Experience with equipment/inventory management in telecommunications industry
• Experience with item administration in telecommunications industry
• Experience with network equipment procurement in telecommunications industry
• Familiarity with supply chain principles
• Familiarity with PeopleSoft (v9.1 is a plus)

All your information will be kept confidential according to EEO guidelines.