Italian Customer Support for Fashion & Luxury Brand - Relocation to Greece

Mercier Consultancy is thrilled to offer an exciting opportunity for an Italian Customer Support Representative to join our Fashion & Luxury Brand team with a relocation to Greece! In this prestigious role, you will provide exceptional support to our Italian-speaking clients, ensuring a seamless and luxurious customer experience. This is a unique chance to advance your career while experiencing life in beautiful Greece.

If you have a passion for fashion and luxury brands, excellent communication skills, and are ready for an international move, this position is perfect for you!

Responsibilities

• Deliver top-tier customer support to Italian-speaking clients via phone, email, and chat
• Assist customers with inquiries related to fashion and luxury products, orders, and services
• Maintain accurate records of customer interactions using CRM systems
• Collaborate with internal teams to resolve complex customer issues efficiently
• Stay informed about the latest fashion trends and product releases
• Provide a personalized and high-quality customer service experience
• Participate in training and development programs, including relocation support activities

Requirements:
• Fluency in Italian and English, both written and verbal
• Previous experience in customer support, preferably within the fashion or luxury industry
• Exceptional communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Willingness and ability to relocate to Greece
• Ability to work effectively in a multicultural and fast-paced environment
• Proficiency with customer support software and CRM tools

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...