Italian Account Manager

Job Description -Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationships. -Quarterback sales from lead to purchase; be the main point of contact for the client customers, leading the sales strategy, overcoming objections and negotiating success. -Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with the client leading cloud technologies. -Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience. -Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers -Position competitive offerings and solutions in the context of customer needs and experiences -Demonstrate verbally and in writing how customers can capture value and envision their future with client's technologies. -Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) -Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities/day. -Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers. -Collect feedback from customers and articulate it back to the business: “Voice of customer.”

Requirements: -High school diploma required; BA/4-year degree preferred. -2-3+ years sales experience with a proven track record of success is required. Minimum 1 year IT industry experience required. Minimum 1 year sales account management or customer management experience required. -Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs. -Experience working with or selling Azure, Office 365, Dynamics 365 or similar solutions preferred. -Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is preferred. -A self-starter with a track record of outstanding performance and achieving goals. Ability to work independently – drives own personal performance, takes ownership of training and skill enhancement, seek continuous quality improvement. -Strong interpersonal skills, excellent oral, written and verbal business communications skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video and presentations. -General knowledge of the IT industry (with minimum 1-year proven industry experience), with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately. -Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration. -Solid time management skills and ability to work independently or under supervision with a high level of integrity. -Experience using Microsoft Office Suite applications, Windows OS and Client Relationship Management (CRM) system(s) such as Dynamics 365, SalesForce etc. -Passion for cloud technologies and changing the world. -Language skills: English: Intermediate or Fluent (verbal and written) Supported market: Native Italian

Benefits: Shift details Mon to Fri 09-18 Hybrid schedule (2 days at home, 3 days at work) Competitive salary Salary benefits Relocation package