IT Technician

Confidential

Fremont, California permanent

Posted: January 30, 2026

Required Skills

Job Description

Responsibilities

Manage South Bay Solution's on-site hardware, software, user groups, and user accounts. Interface with 3rd parties such as IT contractors, software companies, and hardware vendors to purchase, update, and maintain our deployed software and hardware. As necessary, procure additional hardware and software licenses for both office and manufacturing environments. Troubleshoot hardware, software, network, and printer issues. Provide monthly reports to executive management detailing IT activities. Create and release procedures and work instructions related to IT tasks. Support the Continuous Improvement team and participate in improvement initiatives. Candidates must be able to effectively communicate with both office and production staff to clearly explain technical issues clearly and effectively.

Qualifications

Experience as computer technician or similar role.

Strong knowledge of computer software, hardware, networking, and printers.

Excellent problem solving and organizational skills.

Ability to work independently and collaboratively in a team setting.

Strong communication skills

Interests and experience include building, upgrading, troubleshooting windows PCs.

Experience

Windows operating systems: 1 year (Required)

PC hardware: built 1 system minimum (Required)

Software troubleshooting: 1 year (Required)

Customer (internal and/or external) facing services: 1 year (Required)

Skills

Applicants should have experience in the following areas:

Microsoft 365 applications

Installing/reinstalling software

Familiarity with license managers

Windows/Network/Printer/PC Hardware troubleshooting

PowerShell/Command Prompt interface commands

Creating process documentation to support continuous improvement

Must be able to interface with production and office personnel to resolve technical issues

Familiarity with MasterCAM, SolidWorks, Vericut, Calypso is a plus

Scripting/coding in python/C#/VBA/excel macros is a plus

Benefits:

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Schedule:

8-hour day shift

Monday to Friday (Regular Business Hours)

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