IT technical writer

USTechSolutions2

Bethesda, MD, United States contract

Posted: October 24, 2016

Quick Summary

US Tech Solutions is looking for an IT technical writer to join our team. The ideal candidate will have experience with technical writing and a strong understanding of the IT industry. The successful candidate will be responsible for creating high-quality technical documentation and ensuring the accuracy and clarity of the content.

Job Description

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.

We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.

Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our users. You will join a team of talented people who work collaboratively with desktop support analysts and other IT professionals to make our services easier to use.

Responsibilities

· Work with internal teams to obtain an in-depth understanding of the IT Service and the documentation requirements

· Analyze existing and potential content, focusing on reuse and single-sourcing opportunities

· Create and maintain the information standards

· Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience

· Write easy-to-understand user knowledge base articles, frequently asked questions, online help and user guides

· Create tutorials to help end-users use a variety of IT services

Requirements

· Proven working experience in technical writing of desktop support documentation (2 to 5 years)

· Ability to deliver high quality documentation paying attention to detail

· Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

· Excellent written skills in English

· Strong working knowledge of Microsoft Office (including O365 and sharepoint)

· Customer oriented person

Thanks & Regards,

Saikat Ghosh
Senior Technical Recruiter

Desk: (201) 524 9600 Ext. 7452

Direct: (201) 613 5178

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