IT Technical Support Officer

Join our Santanna team

IT Technical Support Officer

Mykonos, Paragka

Job description

As an IT technical support officer, you'll install and configure computer systems, diagnose hardware and software faults and solve technical and application problems

Responsibilities

Installing and configuring computer hardware, software, systems, networks, printers, and scanners

Monitoring and maintaining computer systems and networks

Responding in a timely manner to service issues and requests

Providing technical support across the company (this may be in person or over the phone)

Setting up accounts for new users

Repairing and replacing equipment as necessary

Testing new technology

Possibly training junior staff

Requirements

Degree in computer science or information technology.

Certification in Microsoft, Linux, or Cisco is advantageous.

Prior experience in tech support, desktop support, or a similar role.

Proficiency in Windows/Linux/Mac OS.

Experience with remote desktop applications and help desk software.

Attention to detail and good problem-solving skills.

Excellent interpersonal skills.

Good written and verbal communication. and Spirits or equivalent.

Candidate profile

Internal drive and willingness to work in a demanding, challenging and fast‐paced work environment.

Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team.

Professional communication skills along with an innate teamwork mentality.

Benefits

SantAnna offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.

Sant Anna offers a seasonal working contract from May to November.