IT Team Lead

Your mission:
We are scientists, doctors, techies and humanity lovers, with the mission of pioneering real time precision neurology to cure brain-related disorders. INBRAIN harnesses the extraordinary material properties of Graphene, the world’s thinnest and nobel-prize winning material, to build high resolution neural systems. Our mission is to decode and modulate neural networks to restore people's lives.As an IT Team Lead, you will be providing advanced operational support for the company’s IT systems and infrastructure, focusing on the resolution of complex technical issues affecting users and systems (Level 2). We are seeking for a hands-on technical experience and people management experience as currently, you will be leading 1 person.You will be at the forefront of bringing advanced healthcare solutions to market, making a tangible difference in people´s lives worldwide.

Your profile:
Main Responsibilities:• Resolve complex technical issues affecting users and systems. 
• Provide advanced, hands-on operational support to ensure the stability and continuity of IT services. 
• Execute infrastructure-related tasks, and corrective actions following defined architectural guidelines. 
• Act as the internal technical point of contact to coordinate, escalate, and validate operational activities with external IT service providers. 
• Support day-to-day IT operations by troubleshooting system and service issues across different technical layers. 
• Ensure incidents are properly analysed, resolved, and documented to improve future operational efficiency. 
• Contribute to maintaining a stable, and secure IT environment. 
• Formulate objectives and set goals for all the members of the IT team, monitoring and following up of performance and motivation. 
• Arrange and structure resources and tasks within the team to ensure implementation of plans.
• Provide direction, technical support where needed, motivation and guidance towards achieving team goals. 
• Collaboratively recruits and trains employees to ensure that the organization has the right talent to achieve its goals. This also involves creating an environment that promotes employee growth and development. 

Qualifications and Soft skills:• Bachelor’s degree in Computer Science, Information Technology, or a related technical field. 
• Proven experience in an IT systems administration and infrastructure operations role (Level 2). 
• 2 years of experience managing IT teams (will be leading 1 person currently) and supporting people with IT Support, IT Help Desk roles or similar. 
• Solid background in operating and supporting enterprise IT systems.
• Experience with Microsoft environment.
• Experience working in environments with external IT service providers or technical partners. 
• Fluent English and Spanish (spoken and written). 
• Clear and structured communication. 
• Pragmatic and solution-oriented mindset. 
• Ability to work effectively with external providers, maintaining a professional and assertive relationship. 
• Good prioritization skills to manage incidents, operational tasks, and coordination activities. 
• Collaborative attitude, able to support internal team

Nice to have:• Experience in regulated or security-sensitive environments (e.g. medical, biotech, deep-tech).
• Familiarity with basic Zero Trust principles, MFA, and access control models.
• Experience with monitoring, backup and recovery solutions.
• Exposure to infrastructure changes or office relocations, supporting transitions into stable operations.

Why us?:
We are looking for someone who Is ready to proactively bring new ideas to the team, push boundaries, and constantly look for innovation. At INBRAIN we believe in shared success and diverse ways of thinking, here you'll learn, grow, and advance in an innovative culture. WHAT CAN WE OFFER TO YOU? • A collaborative environment where innovative ideas flourish and teamwork drives us forward. At INBRAIN, we believe the power of collective intelligence is unique. You will be part of a team that thrives on open communication, knowledge sharing and mutual respect. 
• Meaningful Work Impact: Our projects are not only exciting and challenging but also have a positive impact on the industry and society as a whole. You'll be part of a team that strives to create meaningful change. 
• Cutting-Edge Technology Exposure: Joining us means immersing yourself in the latest technologies and innovative solutions. You'll have access to state-of-the-art tools and resources, fostering continuous learning and keeping your skills relevant in a rapidly evolving industry. 
• Competitive salary (according to your experience/skills) 
• Payflow & Flexflow 
• Private Health Insurance 
• Training bonus for professional development and access to Udemy platform
• 23 vacation days per year
• Christmas week off
• On-site working modality (1 day remote work)

Applications must be submitted in EnglishAt INBRAIN, we're not just offering a job – we're inviting you to be part of a transformative journey, Are you ready to transform lives? Join us!#diverseandinclusive We believe that a diverse and well-balanced workforce drives innovation. At INBRAIN, we foster the inclusion of all people regardless of culture, age, gender, sexual orientation, identity and diverse abilities or any other status.