IT Systems Support Assistant

York University

Location not specified

Posted: December 9, 2025

Job Description

Purpose:
The IT Systems Support Assistant provides operational, project, and technical support for the web server and systems in the Osgoode Professional Development under the direction of the Manager, Information Technology and Innovation.

Education:
Completion of a diploma or degree in Computer Science or related field.

Experience:
Minimum of 1-year experience in IT systems support and maintenance.

Skills:
Ability to maintain confidentiality.
Ability to work independently and in a team environment.
Ability to communicate with others to explain and share information.
Ability to demonstrate organizational skills to carry out a variety of tasks.
Ability to demonstrate critical thinking and analytical skills.
Knowledge of Systems Development Life Cycle, database design, SEO, GEO, accessibility standards (such as AODA, W3C) and ITIL framework.
Knowledge of MS Office, SharePoint, MS Project, MS Team, vSphere and vCenter.
Proficient in web technologies such as Linux, PHP, HTML, CSS3, JavaScript, MySQL, Python, SSH, sFTP, RESTful APIs and Apache.

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.

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