IT Systems Engineer

IT Systems Engineer

📍 Remote or Hybrid, Malaysia

About the Role

We are looking for an IT Systems Engineer to support and maintain our global IT infrastructure. In this role, you will work closely with Virtuozzo team members worldwide, supporting both physical infrastructure and SaaS systems to ensure the 24/7 availability of servers, services, and internal systems.

You will join an established IT team and help scale our infrastructure to support our growing international organization. This role is ideal for someone who enjoys hands-on systems administration, troubleshooting, and continuous improvement of IT operations.

About the Company

Virtuozzo is a leader in operating system and related software for cloud service providers, SaaS companies, and other organizations. We offer mainframe-like performance, reliability, and security for hyperconverged infrastructure and services while dramatically lowering overall cost and complexity. We combine deep engineering expertise with a relentless focus on performance, scalability, and innovation.  

What You’ll Be Doing

As part of our IT team, you will:

Provide day-to-day support through the IT helpdesk

Manage access to SaaS systems, including regular reconciliation

Set up and manage email accounts, groups, and calendars (Microsoft 365, Active Directory)

Install, configure, and upgrade software for self-hosted systems

Perform server maintenance, patching, and upgrades

Monitor servers and services, resolving or escalating incidents as needed

Troubleshoot outages and prepare RFO (Reason for Outage) documentation when required

Support employee onboarding and offboarding IT processes

Collaborate with the wider IT and Security teams to document and improve internal workflows

Contribute to improving overall IT security hygiene and policies

Assist with hardware setup, maintenance, and asset lifecycle management

Plan and deliver IT assets to employees

What We’re Looking For

Required Skills & Experience

Minimum 3 years of hands-on experience with Linux administration, including RHEL/CentOS and Debian/Ubuntu

Solid understanding of networking fundamentals (TCP/IP, DNS, routing, etc.)

Working knowledge of Windows and macOS systems

Experience administering Microsoft 365, Exchange Online, and Active Directory

Good understanding of IT hardware and system maintenance

Strong spoken and written English skills

Ability to troubleshoot independently and work collaboratively in a team

Nice to Have

Experience in an IT helpdesk or customer support environment

Exposure to virtualization platforms

Experience with technologies such as:

Apache, Nginx

MySQL, PostgreSQL

Zabbix

Puppet or Ansible

Docker and Kubernetes

Why Join Us?

🌍 Work with an international technology company

📈 Clear learning and career growth path in cybersecurity

👩‍💻 Hands-on exposure to enterprise infrastructure & SaaS systems

🤝 Supportive team environment with mentorship

🚀 Opportunity to grow into Security Engineer or Infrastructure roles

This is an excellent entry point into cybersecurity and infrastructure engineering for candidates based in Malaysia who want real exposure and long-term career development.

What We Offer

A role at the forefront of cloud technology with real impact and growth opportunities

A collaborative environment where your ideas are valued and shipped

Other perks and engagement opportunities (recognition programs, book club rewards etc.)

Share options

Referral bonuses