IT Systems Administrator- India

About Juniper Square

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. 

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time.

About your role

As an IT Systems Administrator at Juniper Square, you will design, build, deploy and support IT services. You will apply best security practices and respond to security incidents. Specifically, you will:

• Manage cloud services including identity, communications, and infrastructure accounts and integrations

• Manage corporate workstation mobile device management (MDM) and workstation security

• Provide IT service desk support including change requests, troubleshooting, onboarding/offboarding, equipment management, and break/fix support

• Help ensure a strong security posture and incident response process

• Help with security/compliance initiatives

• Streamline helpdesk operations by managing a diverse queue of tickets, ranging from routine access requests to complex system failures.

Qualifications

• Bachelor's degree (technical field is a plus, but not necessary)

• 5-10 years of IT administration experience with a focus on security

• Expert knowledge of Google Workspace (G Suite)

• Expert knowledge of macOS. Windows and Linux knowledge is a plus

• Enterprise experience managing fleets of Macs with MDM

• Strong experience with Okta and SAML

• Strong experience with security incident prevention, detection, and response

• Strong experience with cloud infrastructure services like AWS and GCP

• Strong experience with a scripting language including bash, python, or javascript

• Experience with cloud service integrations like Zoom, Slack, Atlassian

• Experience with security assurance standards such as SOC 2 is a plus

• Strong knowledge of servers, telephony, and networks

• Familiarity with Office365 is a plus

• Flexibility and adaptability—you will be juggling multiple projects in a fast-paced startup environment

• Be willing to be on-call as needed