IT System Engineer (m/f/d)

Holon Gmbh

München permanent

Posted: June 10, 2025

Required Skills

Job Description

Your tasks:
• 1st & 2nd Level Support: Provide user support for hardware, software, network, and peripheral issues via phone, remote tools, and in person
• 3rd Level Support: Analyze and resolve complex technical issues, coordinate with vendors or escalate as needed
• Administration and maintenance of Windows, macOS clients and server systems, Active Directory, and standard workplace software
• Set up and manage workstations, laptops, mobile devices, printers, and other hardware
• Support and manage tools like Microsoft 365, Teams, SharePoint, and Exchange
• Patch management, backup monitoring, and system updates
• Maintain and improve IT documentation, FAQs, and standard operating procedures
• Participate in IT projects such as rollouts, migrations, or system upgrades
• Collaborate with other IT team members and departments to ensure service quality and process improvements

Your profile:
• Completed vocational training or degree in IT (e.g., IT Specialist, System Integration, or similar)
• Broad IT knowledge (networking, operating systems, hardware, cloud applications)
• Experience in user support and IT operations across 1st–3rd level
• Solid experience with Windows environments (Windows 10/11, Windows Server, Active Directory, Group Policies)
• Knowledge with MDM platforms such as Intune (required)
• Experience with Apple device management (macOS/iOS) via Jamf or other tools is a plus
• Familiar with Microsoft 365, Teams, and Exchange Online
• Knowledge of ticketing systems and ITIL-based support processes
• Hands-on mentality, strong communication skills, and service-oriented mindset
• Fluent in German and English

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.