IT System Administrator
Confidential
Posted: May 13, 2026
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Quick Summary
We are seeking an IT System Administrator with 3+ years of experience in IT administration, responsible for providing system support, troubleshooting, and ensuring the smooth operation of our IT infrastructure.
Required Skills
Job Description
IT System administrator
About us
Jetfly is a leading European private aviation company headquartered in Luxembourg. We operate a fleet of 72 aircraft, including PC-12, PC-24, and Cirrus SF50. With over 25 years of experience and more than 540 passionate professionals, we bring together specialized business units offering a complete aviation ecosystem, including fractional ownership, charter services, aircraft management, trading, maintenance, and training.
Jetfly Aviation is the Jetfly division dedicated to fractional aircraft ownership, serving over 500 co-owners across Europe. Luxembourg hosts the operational hub and administrative departments, ensuring smooth day-to-day operations and high-quality service for all co-owners.
About the role
Responsibilities
Address and resolve Level 2 and 3 support tickets efficiently and effectively
Troubleshoot and resolve complex hardware, software, and network issues
Proactive monitoring of the entire infrastructure and rapid incident response
Manage and maintain the IT park, ensuring all equipment is functional and up-to-date
Act as a liaison with IT service providers to ensure smooth operations
Ensure the proper functioning of communication and collaboration tools
Regularly update software and perform routine system checks
Implementation of IT projects and architectural changes
Maintain a knowledge base of technical documentation
Collaborate with other IT team members to improve service quality
Follow ITIL standards
Stay informed about new IT trends and solutions
Profile
Degree in Information Technology, Computer Science, or a related field
Mid-level position, suitable for candidates with initial professional experience or strong academic background
Must be fluent in English; French; German is an advantage
Strong knowledge of Windows Server environments and Active Directory / Entra ID
Experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint)
Understanding of fundamental networking concepts
Ability to perform system monitoring and respond to infrastructure alerts
Capable of handling Level 3 escalations under supervision
Powershell scripting knowledge
Willingness to follow procedures and contribute to technical documentation
Good analytical and troubleshooting skills
Ability to work both independently and as part of a technical team
Strong willingness to learn, grow, and evolve toward a senior system administrator role
Jetfly's offer:
The role will give you the opportunity to develop your skills and see your work directly contribute to the success of the business.
You will work in a fast-paced environment.
The location of the company will allow you to reach it easily by public transport or by car (Luxembourg airport).
A compensation package that includes meal vouchers, private health insurance and parking spot.
Last but not least, a fun, multicultural, professional and collaborative work culture where we guarantee that there is never a dull day.