IT System Administrator

Accedian Networks™ is the leading Performance Assurance solution provider for Carrier Ethernet mobile backhaul networks, business Ethernet and the cloud. Accedian Networks’ solutions enable mobile operators and service providers to assure, manage, improve and optimize their Carrier Ethernet and IP network performance; thereby delivering the best possible experience to their subscribers. Accedian’s award-winning solutions deliver the most precise network performance measurements, as well as, advanced service creation and traffic management capabilities that enable high value SLA-backed services. Established in 2004, Accedian Networks has an installed base that exceeds 75,000 cell sites and has over 120,000 (and counting) systems deployed worldwide.

As a member of the Operations team, the IT System Administrator will be a hands-on contributor to implementation, maintenance and support of Accedian’s network and applications both locally at the corporate head-office as well as supporting the international sales force across Europe, APAC and Latin-America. In this role, you will work in partnership with other members of the IT team, as well as with Operations, Finance, Human Resources, R&D and Sales in supporting the use and ongoing management of the network; more specifically Microsoft Servers, SAN, SQL Databases, network elements and desktop applications.

Responsibilities:

• Maintain current technology used for production. In no particular order : Microsoft, RedHat, Citrix, NetAPP, HP Networking, Canonical and much more.
• Create and document IT processes and other workflows.
• Work with the IT team to help coordinate and implement projects such as network upgrades, SAN, software and server deployment and configuration. A focus on Infrastructure as Code and performance is common practice at Accedian.
• Work with the IT helpdesk; ticket requests, compile reports and statistics.
• Support local and international employees using available tools and applications

The ideal candidate must also be able to demonstrate flexibility, the ability to work in a dynamic organization that is in rapid expansion and achieve objectives with minimal supervision.

• A good understanding of network topology and complex systems, coupled with 2-5 years of IT experience
• You are comfortable in an environment with changing priorities
• capable of rapid adaptation to new techniques / processes and technology 
• very customer service oriented.
•
• Bilingual in both English and French. 
• Past experience with Virtualization is an asset.

All your information will be kept confidential according to EEO guidelines.