IT Support Technician (School/College Leaver) - Temporary role

Confidential

Birmingham , England, United Kingdom permanent

Posted: March 11, 2026

Job Description

At Acturis, innovation isn’t just part of our culture - it’s in our DNA.

Our story began in 2000 in the garden shed of our co founder, Theo Duchen, who, alongside fellow former McKinsey partner David McDonald, set out to reinvent insurance technology. What started as a bold start up idea has grown into a global SaaS leader trusted by the industry.

Today, over 100,000 users across 40+ countries rely on the Acturis platform. By working closely with brokers, insurers and MGAs, we continue to shape the market and drive new standards across both personal and commercial lines.

Acturis is proud to be recognised as a Great Place to Work® 2026 and to maintain a collaborative, innovative, start‑up‑style culture, even as we scale globally. With over 90% of our hires coming from graduate backgrounds, this is a place built for early‑career talent to thrive. And as an EcoVadis Committed‑rated organisation, we focus on creating long‑term value by operating in a sustainable and responsible way.

Day to day you will

• Work full time in central London providing first line support to colleagues.

• Log and manage issues through our help desk system while supporting 800 colleagues globally.

• Build and maintain a large fleet of laptops using technologies such as MDT, and follow documented IT procedures including onboarding, Active Directory checks, and office equipment setup.

We offer mentorship from day one, a clear progression path, and real responsibility early on because we have built an environment where graduates grow fast and make meaningful impact.

You can expect

• A transparent career structure, regular feedback and 3 formal performance reviews annually
• Opportunities to take ownership, develop specialist skills and contribute to key IT projects
• Intensive onboarding, industry recognised training and funded technical courses as you progress

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