IT Support Technician

Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.

• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.

• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.

• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004786

Role Duties and Responsibilities

• Primary point of contact for all Project Managers (PMs)/Branch Heads/ Project Coordinators and visits related to NIMSC-CSSC projects

• Coordinate project-related visits with the respective section/BAO, prior to the approval

• Receiving and processing of visits requests from PMs/Project coordinators/customers/other OEs/ contractors

• Preparing Base Access and Internal CSSC Requests for all type of visits

• Collecting all the information from the Contracting Agencies about new incoming staff/contractors in conjunction with NIMSC HSMO office

• Creating the AskCPO tickets for CPO to prepare the onboarding for new or visiting staff

• Confirm with CPO when the person is added in APMS.

• Creating AMIS badges applications for contractors/IWCs/NICs that will register to Brunssum location.

• Escorting people from the main gate (prerequisite is to have a driving licence and a car).

• Supporting NIMSC personnel with any administrative support, including booking rooms and meetings .

• Supporting Onboarding and off boarding of staff/contractors

• Coordinate with CSSC Security Office for all visits, prior to its approval.

• Apply and maintain specific security controls as required by organisational policy and as instructed by the Security Office, CSSC.

Essential Skills, Experience and Certifications

• Very good computer skills and experience with MS Office Package (including SharePoint user).

• Valid driving licence.

• Good understanding of NATO environment, and the process of Access to NATO premises.

• Upholds ethics and values, demonstrates integrity.

• Plans activities and projects well in advance and takes account of possible changing circumstances.

• Proactive and flexible, manages time effectively.

• Focused on customer.

Working Location

• Brunssum, Netherlands

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you, please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.