IT Support Engineer

Your mission:
As an IT Support Engineer you’ll be a part of the Intigriti Workplace team, reporting to our IT Systems Administrator. You’ll be supporting colleagues across the world and ensure everyone can work efficiently and securely from our offices and remote locations.

We’re looking for an approachable, passionate individual who will support the company's hardware, applications and identities.

What you’ll be doing:
• Be the approachable, friendly face people can resort to for IT support
• Support the workforce in everyday IT questions or issues, on various channels including email, MS teams and Slack.
• Manage Intigriti’s IT assets (laptops, mobiles, network infrastructure, peripherals) and identities.
• Ensure employees have the tools to excel at their jobs. Install and configure hardware and software.
• Diagnose, resolve and prevent various software and hardware issues on macOS, Windows, iOS, or Android. assist in debugging, resolving and improving configuration for the Microsoft Office and Azure suite.
• Configure Mobile Device Management settings and issues.
• Ensure endpoints are configured optimally and securely.
• Onboard new employees and show them our way of working.
• Develop security knowledge and implement security controls.
• Supporting change projects including the rollout of software and technology-enabled processes to improve IT services.
• Develop and document procedures.
• Providing technology support to Intigriti events.

What you’ll bring:
• Basic understanding of Systems Administration and Networking.
• Experience with macOS and Microsoft Windows.
• Strong communication skills.
• A strong desire to learn new skills.

What is in it for you?:
✅ Competitive salary and uncapped commission.⏰ 26 days of annual leave and Bank Holidays ⭐ Top-notch Private Healthcare and Health Cash Plan ⭕ Hybrid working model ☕ Initial home office budget  ✈️ 2-month work abroad policy ✍ Great training and yearly learning budget ⌛ Employer pension scheme ❇️ Enhanced maternity pay⛹ Social activities and team outings ✨ Referral bonus ❓ Employee Assistance Program  ⚡ Great hardware and access to the best tools to be successful in your role ☎️ Mobile subscription contribution

Why join us?:
Here are some great benefits of joining our team: • Cybersecurity is a great place to be! The security industry is fast-paced and continues to grow even during times of economic uncertainty.
• We provide a clear career path and learning budget to help set you up for success.
• Join a company that’s making a real impact. In addition to our sustainability goals, we empower ethical hackers from all backgrounds to earn a living.
• Be yourself! Our international team celebrates individuality and places a strong focus on diversity and inclusion.
• We are the proud winners of the Deloitte Rising Star award in 2020, the Deloitte Fast 50 award in 2021 and Security Innovation of the Year 2025 at the UK IT Industry awards.
• We’re backed by top investors who are enabling us to grow internationally.