IT Support Desk Specialist
Confidential
Posted: January 30, 2026
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Quick Summary
Passion for Life is a non for profit organization that operates with the power of dedicated volunteers like you. We help under-resourced youth transform their passions into rewarding careers. Our mission is to provide forward-thinking career coaching and immersion opportunities driven by the student’s passions and talents in a fun, structured, and high-energy environment.
Required Skills
Job Description
What we do
Passion for Life is a non for profit organization that operates with the power of dedicated volunteers like you. We help under-resourced youth transform their passions into rewarding careers.
Our mission is to provide forward-thinking career coaching and immersion opportunities driven by the student’s passions and talents in a fun, structured, and high-energy environment. Passion for Life was created to be a high-energy and engaging process that helps students identify their passions and gain clarity on how to utilize their core strengths and talents to select a career.
Who you are
We’re looking for a highly organized and creative We are looking for an IT Specialist to join our Information and Security Support Team.
In this role, you will draw upon your technical abilities and inquisitive nature to identify, evaluate, and implement solutions to the businesses’ challenges. Additionally, the IT Specialist is involved in department planning, project management, systems integration, and oversight of critical business systems.
This is an excellent career opportunity for a self-motivated, goal-oriented team player. While this is an unpaid volunteer role you will be able to gain new technical and professional skills, expand your network, and participate in meaningful projects and more.
What you gain
Shape communication strategy and own media presence
Gain valuable experience in nonprofit development and digital communications
Make a meaningful impact on the lives of underserved communities
Increase your networking opportunities and collaborate with a knowledgeable Team
Boost your untapped potential and master new skills
Flexible scheduling and potential for recommendation letters
Fully remote, make a difference from the comfort of your home
Your role
Provide support and maintenance of computer systems, cloud-based solutions, software, and mobile devices
Support the helpdesk by troubleshooting problems and providing resolutions
Provide support for Google Workspace, macOS, Windows, and other P4L systems
Execute the security and compliance strategies of the organization
Manage user accounts, groups, and permissions
Communicate and collaborate across all organizational departments and external resources
Monitor systems, safeguard user up-time, and perform daily security and compliance tasks
Other duties as assigned
Your skills
Bachelor’s or Master’s degree in Computer Science or a related field
1-2 years’ experience within and IT Support Team or as IT Administrator
Good practical experience of managing IT systems and applications٫ troubleshooting and repairing issues
Working knowledge of Windows, Azure and Microsoft Office
Strong communication and interpersonal skills
Strong organizational and coordination abilities with close attention to detail
Knowledge and understanding of Cybersecurity
High energy, self-starter, highly motivated with high-degree of flexibility
Great time management skills with the ability to pay attention to detail
Knowledge of non-profit marketing a plus
Time Commitment: 5-7 hours a week on a flexible schedule that works with your life, 6 months commitment (can be extended).
How to Apply: please submit your resume. We can only accept USA based applicants at this time.
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