IT Support Analyst

PwC

Christchurch - NZL permanent

Posted: March 24, 2026

Job Description

Management Level

Associate

Job Description & Summary

Kia Ora,

At PwC, our purpose is clear: to build trust in society and solve important problems.

Join our diverse whānau of experts and be supported with coaching, flexibility, and a culture where you truly belong. Here, you’ll work with world-leading technology - including A.I. - bringing your people-focussed skills and experience to deliver outcomes that matter.

This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa.

Ngā kōrero mō tēnei tūranga / About the role

As part of our internal IT support services team (NZiT) you will be a representative and champion for all technology and applications, providing support and advice to the wider business and staff. Some of your key responsibilities will include:

• Being the first point of contact either onsite or by phone, ticketing system or email re staff IT issues

• Troubleshooting and helping staff get ahead with best practices, and productivity tips

• Providing training on existing and new hardware and applications

• Supporting and delivering technology tasks

• Managing documentation and continuous improvement of knowledge base for NZiT staff as well as customers

• After hours support on a rostered basis

Ngā pūkenga ka kawea mai e koe, ka whakawhanakehia rānei i tēnei tūranga / Skills you will bring or develop in this role

As a frontline and onsite contact in our PwC Wellington office, we are seeking an individual who can bring their passion for technology along with their exceptional customer service skills, to provide a great experience to our staff. You will be working alongside a senior team member who is an expert in their field so you will be provided with the support and training to be a tech savvy go-to within the firm.

Ideal applicants will have:

• IT degree or related IT qualifications

• Excellent communication (verbal and written) skills

• Strong problem solving and listening skills

• Ability to quickly build strong working relationships

• Strong analytic skills for Application Support

Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ

• Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals

• Growth - Global network; leadership development; A.I. tools and training; formal learning pathways

• Wellbeing - $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies)

• Reputation - PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.

• Flexibility - Flexible working; supportive coaching culture

• Time off - Two paid recognition days off provided each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave

• Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave

Mo te aha tāu e tatari ana? / What are you waiting for?

Hit Apply now. To learn how you can grow and shine in your career at PwC, visit our careers site at https://www.pwc.co.nz/careers.html.

Grow here. Go further.

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Job Posting End Date

April 24, 2026

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