IT Supervisor

Feel the energy of Dubai in an exceptional location near Dubai Media City on Sheikh Zayed Road at La Suite Dubai Hotel & Apartments. 

Guests staying at this modern hotel will find elevated comfort just moments from Dubai Internet City and Palm Jumeirah. Feel relaxed in elegant rooms, studios, and apartments with stunning panoramic views of the city and Arabian Gulf.

* Ensure that all computer systems within the hotel operate in a seamless and uninterrupted manner. Responsible for implementing the Information Systems (IS) Operating Instructions and the operations of the department. The IS personnel is responsible for initially responding to any problems that may occur in the system.

* Solve the problems of computer users according to the practices of the IS Department and the operational standards.

* Ensure that all IS operations are carried out in the best possible manner.

* Responsible for ensuring that all computer and network systems deliver uninterrupted services.

* Monitor actions on the local and Internet network and try to prevent loss of work and time.

* Carry out the periodic maintenance of all computers at the facility, back them up and keep their records

* Make the first intervention for any breakdown reported for a computer, printer or the network distribution system. * Protect the local network against internal and external factors. Ensure the security of the system.

* Perform all duties in full and as soon as possible.

* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).

* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.

* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.

* Carry out all responsibilities related to the quality management systems implemented at the facilities.

* Carry out all other duties assigned by managers and hotel management not specified in the job description.

• Minimum 2 years’ experience in hospitality IT operations, or IT services
• 2 to 4 years further education or equivalent, Professional Diploma, Masters in Computer Technology and/or Telecoms
• Have knowledge in Hospitality industry program such as OPERA, Micros, MC, Sun System, Time Attendance and Payroll, Call Accounting program is advantage
• Have prior knowledge in Operation system, network and Active directory domain