IT Student Assistant

Do you want to kickstart your career in an international organization? Are you an IT student who enjoys helping colleagues, solving tech issues, and gaining hands-on experience? We are looking for a service-minded, curious, and proactive IT Student Assistant to join our  IT team 

At TP Aerospace, we are committed to staying ahead of our company’s growth curve—and having fun while doing so. We are now looking for an IT Student Assistant to support our daily IT operations in Copenhagen. In this role, you will become part of an international work environment, assisting our global teams and gaining practical experience within IT support, systems, and service delivery. 

Who is this growth company? 

We are TP Aerospace! A fast-growing and dynamic company operating in the aviation industry. With headquarters in Copenhagen and eleven sites spanning from Orlando to Melbourne, we operate in a highly global environment where things are moving fast! 

The opportunity: 

As our new IT Student Assistant, you will join a dedicated and supportive global IT team. We provide a collaborative work environment where you have a vital role in supporting your colleagues. The role is handson and operational, giving you a unique opportunity to apply your studies in practice. Your primary responsibility will be to support first-level IT tasks, troubleshoot issues, and help maintain smooth daily IT operations across our sites. 

The primary tasks:  

Handle first-line support: logging, categorizing, and assigning tickets in the ITSM system 

Provide basic troubleshooting for hardware, software, and network issues 

Support colleagues across locations and time zones 

Monitor service queues and escalate issues according to SLA 

Assist with Microsoft 365 applications (Teams, Outlook, OneDrive, SharePoint) 

Assist with user account administration (onboarding/offboarding prep, access, resets) 

Support IT inventory management and asset tracking 

Assist with updating documentation (knowledge base, SOPs) 

Qualifications: 

We seek a team member that can identify with the description below: 

Currently enrolled in a relevant IT-related study (IT, computer science, network, data, etc.) 

Preferably 1–2 years left of your studies 

You can work around 15 hours a week during regular business hours 

General understanding of IT concepts, hardware, and software 

Interest in IT support, systems, and service management 

Basic knowledge of Microsoft 365 and standard workplace IT tools 

Fluent in English (both oral and written) 

Skills and Attributes: 

Service-minded with a positive and proactive approach 

Structured and detail-oriented 

Curious, solution-oriented, and willing to learn 

Able to work independently and ask for help when needed 

Comfortable communicating with colleagues at all levels of the organization 

How does team-spirit and professional development sound? 

We offer a highly vibrant and international work environment with colleagues all over the world. We guarantee a steep learning curve that will foster both your personal and professional development, and you will have the freedom and ability to influence your own tasks and everyday work life, in close cooperation with the team. 

We take pride in the strong team-spirit characterizing our global workforce, so you will gain a solid group of engaged and dedicated colleagues who are great at what they do and enjoy doing it!
 

Don't hesitate to apply today! 

Go grab a coffee and spend 10-15 minutes writing us a short but motivated cover letter. Click "Apply" and upload this letter and your resume onto our recruiting platform. Deadline for applying is April 20th.  

Only applications received through the recruiting platform will be considered for the position. We will conduct interviews throughout the process and reserve the right to close the vacancy before the deadline in case we find the right candidate.