IT Specialist

Join the team behind one of the most innovative railing companies in the industry.

We’re a fast-growing, forward-thinking company known for delivering cutting-edge railing solutions as long with screens and detention products as well — and we're just getting started. As we scale, we’re looking for an IT Support Specialist who’s excited to grow with us, support a variety of systems, and help keep our company running as well as protect and bring innovation.

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What You’ll Be Doing:

Troubleshoot and maintain PC.

Support and manage Windows operating systems, both desktops and servers.

Maintain a stable and secure network — routers, switches, firewalls, terminal servers, and all the cables in between.

Keep printers, plotters, and other peripherals running.

Administer and support: VMware, Hyper-V, NinjaRMM, Infor Visual ERP, SQL Server, and Microsoft 365 (O365).

Support network security, firewalls, and mobile device management.

Help build and maintain reports (SSRS) and use your basic programming skills (e.g. VBA) to streamline IT tasks.

Assemble and deploy new PCs and assist in onboarding new employees.

Occasionally hop on a scissor lift to run cabling or troubleshoot infrastructure issues.

Collaborate with team members and support users across departments — great communication is key.

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About Us:

We’re not your average manufacturing company. Our team designs and delivers modern railing systems across multiple markets and applications, blending functionality, safety, and aesthetics. We also create Screens, Detention, and Pre-Fabricated balcony products as well. Innovation is baked into everything we do — from product design to our tech stack. This is your chance to be part of a company that’s evolving fast, values your input, and invests in both people and technology.

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What You Bring to the Table:

3–5 years of experience in IT support, networking, and server administration.

Strong working knowledge of Microsoft 365 tools and environments.

Comfort with basic programming/scripting (e.g. VBA, PowerShell).

Bonus points if you’ve worked with Infor Visual ERP.

Ability to prioritize, communicate clearly, and follow through.

Comfortable working independently — but also a great team player.

Willingness to travel locally to our Kane, PA location weekly.

Not afraid of heights: you’re good with occasional work on lifts.

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Education:

Associate’s degree in IT or related field preferred, but relevant experience is just as valuable.

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Perks & Benefits:

401(k) + Matching

Dental, Health, Vision, and Mental Health support

FSA options

Employee discounts

Generous paid time off

Life insurance

Opportunities to grow, learn, and innovate

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Next Steps:

If you're looking for a role where no two days are the same, where your work directly supports a growing, product-diverse, and future-focused company, and where your ideas can help shape the next chapter — we’d love to meet you.

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Vision insurance

Experience:

IT: 3 years (Required)

License/Certification:

Driver's License (Required)

Ability to Commute:

Erie, PA 16506 (Required)

Work Location: In person