IT Software Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are seeking a motivated and hands-on IT Software Engineer with 2–5 years of proven experience in AI development. As part of our IT development team, you will design, build, and deploy AI-powered applications and solutions that drive innovation and improve business productivity. You will work closely with software engineers, business analysts, and business stakeholders to implement AI models, agents, and copilots using modern tools and platforms.

This is a great opportunity for someone passionate about AI, who enjoys building practical solutions and growing their expertise in enterprise-scale environments.

How will you make an impact?

• Be an active member of the IT development team, contributing to design, coding, and deployment of AI-driven solutions.

• Develop and implement AI agents, copilots, and automation workflows using tools such as Microsoft Copilot Studio, Azure OpenAI, Azure AI Foundry, and Python.

• Integrate AI models and components into existing applications, systems, and business processes.

• Write clean, maintainable, and efficient code for AI-driven features and applications.

• Apply prompt engineering techniques to optimize large language model (LLM) performance.

• Collaborate with cross-functional teams (data engineering, product, business) to translate requirements into working AI solutions.

• Participate in code reviews, testing, debugging, and deployment of AI applications.

• Stay up to date with emerging AI technologies and contribute ideas for their adoption.

• Support the monitoring and maintenance of AI models in production, including performance tuning and troubleshooting.

Have you got what it takes?

• 2–5 years of experience in software development with a focus on AI/ML implementation.

• Proven hands-on experience building AI applications, agents, or copilots using Python and platforms such as Microsoft Copilot Studio, Azure OpenAI, Azure AI Foundry, or similar.

• Understanding of LLMs, prompt engineering, vector databases, and real-time data integration.

• Familiarity with DevOps/MLOps practices for deploying and monitoring AI models.

• Strong programming skills in Python (experience with frameworks such as Langchain, Hugging Face, …).

• Experience working with APIs, cloud platforms (Azure preferred), and data pipelines.

• Ability to work collaboratively in a team and communicate technical concepts clearly.

• Passion for AI innovation and eagerness to continuously learn new tools and techniques.

You will have an advantage if you also have:

• Bachelor’s degree in Computer Science, Data Science, AI, or a related field.

• Experience integrating AI into business applications (CRM, ERP, productivity tools).

• Familiarity with responsible AI and governance practices.

• Contributions to open-source AI projects – a plus.

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8736
Reporting into: Manager, Applications Development
Role Type: IC

#LI-Hybrid

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.