IT Service Manager

BoschGroup

pune, , India permanent

Posted: May 7, 2026

Job Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Role Summary:

The Project Manager / Service Manager is responsible for end?to?end delivery and governance of IT Infrastructure services across multiple sites. The role ensures stable operations, SLA/KPI adherence, value realization, and IT transformation, while serving as a key interface with senior leadership (VP level).

Key Responsibilities: -

Service & Operations Delivery

• Lead delivery of End User Computing (EUC), HPE GreenLake, Storage, and Network services

• Manage remote IT infrastructure operations across all sites

• Ensure compliance with agreed SLAs, KPIs, and service quality standards

• Oversee incident, problem, change, and service request management

Project & IT Transformation

• Lead IT transformation initiatives as structured projects

• Drive infrastructure modernization, optimization, and standardization

• Track and report business value, cost optimization, and efficiency gains

Governance & Stakeholder Management

• Prepare and present MSR (Monthly Service Review) and LPI (Leading Performance Indicators) to VP-level leadership

• Provide clear visibility on service performance, risks, and improvement plans

• Act as primary contact for business stakeholders, vendors, and service partners

People & Vendor Management

• Lead, mentor, and develop a 15+ member multi-skilled team

• Manage vendor performance and delivery commitments

• Drive accountability, skill enhancement, and engagement

Skill Set

• Strong experience in IT Infrastructure & Service Management

• Expertise in EUC, Servers, Storage, Network, and HPE GreenLake

• Experience managing multi-site, manufacturing IT environments

• Excellent communication, presentation, and stakeholder management skills

Educational qualification:

• BE, BTech, BCA, BSc (IT) MCA, MBA (IT) and MSc(IT)

Experience :

• Overall, 10-12 Years in IT Service Management / Project Management

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.