IT Resource Manager / Partner & Supplier Coordinator - Service support senior

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Join the team at Operational Services GmbH, within Deutsche Telekom Systems Solutions Slovakia, providing opportunities for talented IT professionals in Slovakia. OS is one of the leading ICT service providers in the German market and is considered the backbone of digitization for medium-sized companies. With almost 1,000 highly qualified employees, OS develops and operates state-of-the-art IT systems for our customers, ensures long-term system support, and maintains the availability of critical business processes.

If you are excited to join an English and German-speaking team that values innovation, structure, and collaboration, this role could be the perfect fit for you.

We are looking for an IT Resource Manager to support large and complex framework contracts with a strong focus on personnel service management. The candidate will be responsible for identifying suitable IT service providers, coordinating resource needs for demanding projects, preparing high-quality offer documentation, and supporting the development of a strong partner and supplier network. This role requires excellent communication skills, analytical thinking, and the ability to work in a dynamic environment.

Accountabilities / Responsibilities

• Actively manage IT resources for large and complex framework contracts with a high share of personnel services.
• Identify, evaluate, and select suitable IT service providers and delivery partners for complex customer projects.
• Prepare high-quality offer documentation in line with strict quality standards.
• Support consultants in building and expanding a strong partner and supplier network to ensure delivery capability.
• Analyze and prepare topic‑relevant questions, data, and key performance indicators.
• Collaborate closely with internal stakeholders, suppliers, and external partners.
• Ensure transparency, documentation accuracy, and compliance with internal processes.

Scope of Work

• Work independently or as part of a team to coordinate IT resource needs across multiple projects.
• Participate in supplier discussions, evaluations, and negotiations.
• Support the creation and optimization of processes related to resource and supplier management.
• Maintain structured documentation and reporting for internal and external stakeholders.
• Ensure timely delivery of all required materials, offers, and resource-related information.

The ideal candidate will have at least 3 years of professional experience, including:

• Minimum of one year of experience in a similar role (resource management, supplier coordination, staffing, or IT service management).
• Affinity for IT topics and basic understanding of IT technologies, job profiles, and project staffing.
• Strong analytical, systematic, and structured working style.
• High level of flexibility, resilience, and commitment.
• Excellent communication and teamwork skills.
• Strong reliability and adherence to deadlines.
• Confident use of the MS Office suite.

Languages

• German – Very good written and spoken skills (required).
• English – Very good level.

Other Criteria / Requirements

• Personal interest in IT topics, curiosity, and willingness to learn.
• Ability to work independently as well as collaboratively.
• Strong sense of responsibility and quality.
• Ability to manage multiple tasks in a dynamic environment.

WHY SHOULD YOU CHOOSE US?

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development
• Benefits with focus on health and sport
• Benefits with focus on family and work – life balance
• Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1270 € /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.