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IT Project Manager (Retail AI)

Confidential

İstanbul, İstanbul, Türkiye permanent

Posted: March 16, 2026

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Quick Summary

We are looking for a seasoned IT Project Manager to oversee the end-to-end delivery of our retail AI solution, working closely with our Canadian team. The ideal candidate will have experience in managing large-scale projects with tight timelines and budgets, and a strong track record of delivering successful outcomes in a fast-paced environment.

Job Description

Location: Istanbul, Turkey (Hybrid/Field)

Company: Edge Signal

Reports to: Customer Success & Operations

Our client Edge Signal is an innovation-driven AI technology company based in Canada, providing an Edge AI platform for the world’s largest retail groups. We don't install cameras or pull cables; we provide an intelligent "Overlay" that connects to existing CCTV infrastructure to generate high-value behavioral metrics.

We are looking for a IT Project Manager to own the end-to-end delivery of our solution. You will be the "bridge" between our world-class development team in Canada and the operations teams of our Tier-1 clients.

What You Will Do

• Deployment Orchestration: Manage the end-to-end rollout of Edge Signal boxes across retail sites. You will coordinate logistics, verify hardware arrival, and ensure the onboarding process is seamless.

• Technical Liaison: Act as the primary technical point of contact for client IT and Network departments. You will guide them through firewall permissions, NVR configurations, and IP address assignments.

• Remote Site Auditing: Lead the remote configuration of cameras. You will assess camera angles, map RTSP streams, and determine the optimal setup for specific AI rules.

• Team Leadership: Manage and mentor a junior operations team responsible for daily site health checks and basic onboarding tasks.

• Process Architecture & Documentation: You will own the "Institutional Memory" of our operations. You are responsible for clearly defining, documenting, and maintaining all onboarding and regular site-check procedures. Your goal is to ensure that information belongs to the organization, not a person, making our expansion "anti-fragile" and independent of any single individual.

• Tooling & Automation Strategy: You will identify manual friction points in the daily operations of your team and work directly with the development team to request and define the internal tools needed to automate health checks and simplify the management of 700+ sites.

• Customer Success & Reporting: Join weekly/bi-weekly client calls to report on site health, identify "data gaps" due to camera positioning, and translate AI snapshots into actionable operational insights.

• Bug Triage: Act as the first filter for technical issues, determining if a problem is a site-specific issue or a software bug requiring escalation.

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