IT Project Manager, Bureau of Enterprise Technology Business Solutions

The New York City Department of Health and Mental Hygiene (DOHMH) is the nation's leading public health agency protecting and promoting health of all New Yorkers. Our 7,000-plus team members bring an extraordinary array of languages, cultures, and experiences to bear on the work of public health. Our diversity fuels creativity because all perspectives are heard and valued. DOHMH aims to improve the health outcomes of all New Yorkers by centering persistent racial inequities and promotion of social justice at the core of its work.

DOHM uses the latest technologies and enterprise-wide application solutions in its groundbreaking work to promote and protect New Yorkers' health and improve DOHMH's business operations. The Division of Information Technology’s mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available.

Role Summary
We are seeking a dedicated IT Project Manager to lead the planning and execution of mission-critical technology initiatives for our city. The Project Managers will be assigned to the Mental Hygiene vertical within the Bureau of Enterprise Technology Business Solutions. In this role, you will be responsible for delivering IT solutions that improve public services, enhance digital infrastructure, and streamline agency operations. You will work closely with department heads, technical teams, and external vendors to ensure projects are completed on time, within budget, and in full compliance with city standards.

Key Responsibilities
- Oversee the entire project lifecycle for city-wide IT initiatives, from initial feasibility studies to final implementation and post-launch support.
- Serve as the primary point of contact between technical staff and non-technical city agencies to ensure project goals align with public service needs.
- Develop and maintain detailed project plans, schedules, and resource allocations while managing multiple concurrent workstreams.
- Manage vendor relationships and performance, ensuring all deliverables meet the terms of city contracts and service level agreements (SLAs).
- Monitor project budgets closely, ensuring transparent and efficient use of public funds in accordance with municipal financial regulations.
- Identify potential project risks or bottlenecks early and implement mitigation strategies to keep city operations running smoothly.
- Facilitate regular stakeholder meetings and provide clear, concise status reports to executive leadership and oversight committees.
- Ensure all new systems and software deployments adhere to city cybersecurity policies, data privacy laws, and accessibility requirements.

Strong Desired Skills
- Bachelor’s degree in Information Technology, Project Management, Public Administration, or a closely related field.
- 5+ years of experience managing complex IT projects, preferably within the public sector or a highly regulated industry.
- Active PMP (Project Management Professional) certification or equivalent professional credential.
- Proven ability to lead cross-functional teams and manage projects involving various stakeholders with competing priorities.
- Strong understanding of government procurement processes, including RFPs (Request for Proposals) and contract management.
- Excellent written and verbal communication skills, with the ability to present technical information to elected officials and the public.
- Proficiency with project management software such as Microsoft Project, Jira, or Smartsheet.
- Demonstrated experience in risk management, budget tracking, and quality assurance.

Preferred Skills
- Familiarity with government-specific compliance standards (e.g., CJIS, HIPAA, or SOC2).
- Experience with cloud migration projects or large-scale ERP (Enterprise Resource Planning) implementations.
- Knowledge of Agile, Scrum, or Waterfall methodologies and how to apply them to government workflows.

Why you should work for us:

- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

IT PROJECT SPECIALIST - 95710

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.