IT Procurement Coordinator (Buyer)

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in managing IT procurement, vendor coordination, and asset lifecycle processes. You will ensure efficient purchasing, accurate asset tracking, and compliance with company policies. This will help support business operations and improve overall efficiency.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• IT Procurement & Vendor Management

• Manage end-to-end procurement of IT hardware, software, and services

• Coordinate with vendors for sourcing, pricing, and delivery timelines

• Create and manage purchase orders in ERP systems (e.g., MS Dynamics)

• Ensure compliance with procurement policies and approval workflows

• IT Asset & Lifecycle Management

• Track and manage IT assets (laptops, peripherals, software licenses)

• Maintain accurate asset inventory and lifecycle records

• Support onboarding and offboarding processes (equipment provisioning & retrieval)

• Monitor asset utilization and recommend optimization strategies

• License & Subscription Management

• Track software licenses and renewals

• Ensure compliance with licensing agreements

• Partner with IT teams to forecast software needs

• Reporting & Cost Control

• Prepare spend analysis and cost reports

• Track procurement budgets and identify cost-saving opportunities

• Maintain accurate ERP data for reporting and audits

• Cross-functional Collaboration

• Work closely with Finance and Operations teams

• Support internal stakeholders with procurement and asset-related requests

• Ensure smooth coordination across departments

What you’ll bring

• 2-5 years of experience in procurement, IT operations, or asset management

• Experience handling IT hardware, SaaS tools, or software licensing

• Hands-on experience with ERP systems (e.g., MS Dynamics, SAP, Oracle)

• Strong analytical and reporting skills (Excel, data tracking)

• Experience in vendor coordination and stakeholder management

• Strong attention to detail and process-driven mindset

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication

• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind

• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform

• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures

• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location: Work from home – Please note that you will need to visit our BGC office to pick up your equipment

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

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