IT Procurement Associate

What is Contentstack?

Contentstack is on a mission to deliver the world’s best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge.

Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code.

Learn more at www.contentstack.com.

Who Are We?

At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go!

What Are We Looking For?

We are looking for an IT Procurement Associate with hands-on experience in software and SaaS procurement to support our growing procurement operations. This role will manage the end-to-end IT procurement lifecycle, working closely with internal business teams, vendors, Legal, and Securibudgetty to ensure timely and compliant procurements and renewals.

Contentstack is an AI-forward company, and we expect all candidates to bring practical experience using AI tools and technologies as a core part of how they work, learn, and drive impact.

This is a great opportunity for someone who has worked in IT procurement and wants to deepen their experience in SaaS contracting, vendor management, and cross-functional collaboration.

Roles and responsibilities:

• Manage end-to-end IT procurement for software and SaaS tools

• Partner with internal business teams to understand requirements and guide them through the procurement process

• Lead and support commercial negotiations with vendors to obtain competitive pricing, favorable terms, and discounts

• Coordinate with vendors on NDAs, MSAs, SLAs, Order Forms, and pricing discussions

• Act as a single point of contact between vendors and internal Business, Legal, and Security teams

• Support contract reviews, track feedback, and drive timely closure with vendors and stakeholders

• Collect vendor security documentation and coordinate security assessments with Security team and vendors

• Proactively manage contract renewals, engaging stakeholders at least 90 days in advance

• Maintain procurement records, contracts, and approvals in internal systems

• Support additional IT procurement initiatives and vendor issue resolution as needed

What We’re Looking For

• 2–4 years of experience in IT Procurement, preferably in software/SaaS procurement

• Hands-on experience managing new purchases and renewals end-to-end

• Prior exposure working with Legal, Security, Finance, Business teams, and vendors

• Basic understanding of IT contracts (NDA, MSA, SLA, Order Forms)

• Experience working in an AI-forward environment, with demonstrated ability to use AI tools and technologies as a core part of day-to-day work, problem-solving, and continuous learning.

• Strong communication, coordination, and follow-up skills

• Ability to manage multiple stakeholders and priorities effectively

Nice to Have

• Experience working in a SaaS or technology-driven organization

• Familiarity with procurement, contract management, or ticketing tools

• Exposure to vendor security reviews (SOC2, ISO, questionnaires, etc.)

Work Location: Bangalore

Experience: 2-4 years

What Do We Offer?

Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it.

Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.

Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, Walmart, and many more!

One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…

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